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Peppers The Hills Lodge

4.5 star property

Photo gallery for Peppers The Hills Lodge

Outdoor banquet area
Superior Room, 1 Queen Bed
Exterior
Garden view
Front of property - evening/night

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Bar
  • Parking included
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
1 Salisbury Rd (Cnr Windsor Rd), Castle Hill, NSW, 2154
  • Norwest Business Park
    ‪1 min walk‬
  • Castle Hill Country Club
    ‪17 min walk‬
  • Hillsong Church
    ‪19 min walk‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪53 min drive‬

Room options

View all photos for Suite (Lodge)

Suite (Lodge)

Suite (Lodge)

  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room (Bath & Balcony)

Superior Room (Bath & Balcony)

Superior Room (Bath & Balcony)

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, Multiple Beds

Premium Room, Multiple Beds

Premium Room, Multiple Beds

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Premium Room, 1 Queen Bed

Premium Room, 1 Queen Bed

Premium Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Room

Rydges Norwest Sydney

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, (1000)
The price is NZ$254
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Rydges Norwest Sydney

About the area

Sydney

With a stay at Peppers The Hills Lodge in Sydney (Castle Hill), you'll be steps from Norwest Business Park and 9 minutes by foot from Museums Discovery Centre. .This golf hotel is 12.4 mi (19.9 km) from Accor Stadium and 12.4 mi (19.9 km) from Qudos Bank Arena.

What's nearby

  • Norwest Business Park - 1 min walk
  • Hillsong Church - 19 min walk
  • Bella Vista Farm - 3 min drive
  • Norwest Private Hospital - 5 min drive
  • Westmead Hospital - 13 min drive

Getting around

  • Sydney Marayong Station - 8 min drive
  • Norwest Station - 15 min walk
  • Sydney Airport (SYD) - 53 min drive

Restaurants

  • ‪Castle Hill Tavern - ‬8 min walk
  • ‪Whispers Restaurant - ‬8 min walk
  • ‪Beanmeister Cafe - ‬9 min walk
  • ‪Subway - ‬10 min walk
  • ‪Il Lago - ‬14 min walk

About this property

Peppers The Hills Lodge

Tudor Sydney hotel in Castle Hill with a full-service spa
Peppers The Hills Lodge offers 97 air-conditioned accommodations with laptop-compatible safes and slippers. Pillowtop beds feature premium bedding. 55-inch LCD televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Sydney hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is open select days.
Make yourself at home in one of the 97 air-conditioned rooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a fitness center and a seasonal outdoor pool. Additional amenities at this Tudor hotel include complimentary wireless internet access, wedding services, and complimentary use of a nearby fitness facility.
Grab a bite to eat at Nobles Restaurant and Bar, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Sydney? This hotel has 1938 square feet (180 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Nobles Restaurant and Bar - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends: AUD 15-50 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Nobles Restaurant and Bar

Things to do

  • Fitness centre
  • Full-service spa
  • Seasonal outdoor pool

Family friendly

  • Cots/infant beds (surcharge)
  • Laundry facilities
  • Fridge
  • Seasonal outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Business services

  • Conference centre (1938 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • 7 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms
  • Spa open selected days

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 55-inch LCD TV
  • TV/satellite channels
  • Premium channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for AUD 20.0 per night

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 15 to 50 per person
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 20.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

The seasonal pool will be open from October to March
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Children under 12 years old are not allowed in the swimming pool without adult supervision

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Grand Mercure Hills
Grand Mercure Hills Castle Hill
Grand Mercure Hills Lodge
Grand Mercure Hills Lodge Castle Hill
Hills Lodge Grand Mercure
Mercure Hills Lodge
Mercure Lodge

Peppers The Hills Lodge Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 597 out of 909 reviews
Rating 8 - Good. 244 out of 909 reviews
Rating 6 - Okay. 52 out of 909 reviews
Rating 4 - Poor. 7 out of 909 reviews
Rating 2 - Terrible. 9 out of 909 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Jennifer

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I stayed at the Hills Lodge partly for a work function at Norwest Business Park. The hotel is quaint and the room was okay, very clean but well and truly outdated. The service was absolutely disappointing. Ordered room service for a late breakfast and after an hour, I called to see where it was and was told it was missed because they were so busy. I decided to walk up and then eat at the restaurant, which was almost entirely empty and I wasn’t allowed to sit down at a table at the restaurant as I wasn’t having high tea and had to eat by the bar with only lounge chairs, even though there were at least 10 empty tables! I declined and found myself a restaurant down the road. Staff were always polite, just terribly unhelpful.
Stayed 2 nights in Nov 2024

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 2 nights in Nov 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room
Stayed 2 nights in Nov 2024

10/10 Excellent

Zoe Samantha

Travelled with group
Such a lovely and suburban hotel. The staff are friendly and welcoming and makes sure our stay in Sydney was comfortable. Would recommend!
Stayed 1 night in Nov 2024

10/10 Excellent

Amelia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great trip really enjoyed the accomadation
Stayed 1 night in Nov 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole place was amazing from the foyer to the rooms
Stayed 2 nights in Nov 2024

10/10 Excellent

Nalda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
The staff were very welcoming and so helpful. Our room was spacious, well appointed, clean and comfortable. The rooms were large with up to date decor. It was very quiet. There was plenty of complimentary parking. I would definitely stay here again if in the area.
Stayed 1 night in Nov 2024

8/10 Good

John

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

Ann Stacia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property.....convenient, clean, spacious rooms, welcoming staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Monique

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and comfortable accommodation with lovely dining room and ev charging available
Stayed 1 night in Oct 2024

10/10 Excellent

Jocelyn

Stayed 1 night in Oct 2024

10/10 Excellent

Tony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restraunt manager Jenny, she was super special for us.
Stayed 2 nights in Oct 2024

8/10 Good

Maureen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful area
Stayed 2 nights in Sep 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Buffet breakfast could be better
Stayed 1 night in Oct 2024

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, loved our stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Amanda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
convenient location for the duration of stay. A bit noisy with functions. Clean rooms and great size bathroom and shower.
Stayed 2 nights in Sep 2024

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable room and my request was met excellent service
Stayed 1 night in Aug 2024

10/10 Excellent

Jayden, North Ryde

Liked: Cleanliness, staff & service, property conditions & facilities
Big room, great breakfast. Perfect for work trip/ overnighter
Stayed 1 night in Aug 2024

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable, well presented, spacious rooms & friendly, helpful staff
Stayed 2 nights in Sep 2024

10/10 Excellent

Nishant

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for the second time. Very clean properly, well kept rooms, spacious bathroom and comfortable bed. Ample parking space for free. Good restaurant for breakfast and a bar for relaxing at night.
Stayed 1 night in Aug 2024

10/10 Excellent

Martin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay
Stayed 1 night in Aug 2024

10/10 Excellent

Craig

Travelled with partner
Liked: Property conditions & facilities
The accommodation was great- clean and spacious. It was quiet, making our stay peaceful. Even though we could only have room service, the food was delicious.
Stayed 1 night in Jul 2024

10/10 Excellent

Tracey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All of the staff were such a delight.
Stayed 4 nights in Jul 2024