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Mercure Sydney Parramatta

4.5 star property

Photo gallery for Mercure Sydney Parramatta

Exterior
Terrace/patio
Exterior
Business centre
Front of property - evening/night

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Room service
  • Gym
  • Housekeeping

Explore the area

Map
106 Hassall Street, Rosehill, NSW, 2142
  • Rosehill Gardens Racecourse
    ‪10 min walk‬
  • Qudos Bank Arena
    ‪6 min drive‬
  • Westmead Hospital
    ‪7 min drive‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

  • 32.0 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, 1 Queen Bed

In-room safe, individually furnished, desk, laptop workspace

Junior Suite, 1 Queen Bed

  • Sleeps 4
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • 33.1 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Novotel Sydney Parramatta

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
3.8 out of 5, Good, (1006)
The price is NZ$388
for 1 room
includes taxes & fees
29 Apr - 30 Apr
Novotel Sydney Parramatta

About the area

Sydney

With a stay at Mercure Sydney Parramatta in Sydney (Rosehill), you'll be a 2-minute drive from Rosehill Gardens Racecourse and 6 minutes from Qudos Bank Arena. .This family-friendly hotel is 3.1 mi (5 km) from Westmead Hospital and 4.1 mi (6.5 km) from Accor Stadium.

What's nearby

  • Rosehill Gardens Racecourse - 10 min walk - 0.9 km
  • Qudos Bank Arena - 6 min drive - 6.6 km
  • Accor Stadium - 6 min drive - 6.6 km
  • Westmead Hospital - 7 min drive - 5.1 km
  • Sydney Showground - 7 min drive - 7.6 km

Getting around

  • Sydney Camellia Station - 7 min walk
  • Castle Hill Station - 13 min drive
  • Sydney Airport (SYD) - 31 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪KFC - ‬2 min walk
  • ‪A2B Sweets & Restaurant - Sydney - ‬13 min walk
  • ‪Oliver Brown - ‬16 min walk
  • ‪Meraki Merchants - ‬13 min walk

About this property

Mercure Sydney Parramatta

Luxury hotel with a 24-hour fitness center and a 24-hour front desk
Mercure Sydney Parramatta offers 165 accommodations with safes and complimentary newspapers. Each accommodation is individually furnished. Plasma televisions come with premium satellite channels and pay movies. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 165 guestrooms featuring plasma televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Take advantage of recreational opportunities offered, including an outdoor pool, an outdoor tennis court, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Planning an event in Sydney? This hotel has 1431 square feet (133 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Mercure Sydney Parramatta has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Italian, Korean, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (AUD 20 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • M Restaurant and Bar

Things to do

  • 24-hour gym
  • Outdoor pool
  • Outdoor tennis court

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,431 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • HDTV with premium cable/satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per night

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: AUD 20 per night (in/out privileges)
  • Housekeeping is available for an additional fee
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 17 065 560 885

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mercure Hotel Parramatta
Mercure Parramatta
Mercure Sydney Parramatta Hotel
Mercure Sydney Parramatta
Mercure Sydney Parramatta Hotel Rosehill
Mercure Hotel Sydney Parramatta
Mercure Hotel Rosehill
Mercure Sydney Parramatta Rosehill
Mercure Sydney Parramatta Hotel
Mercure Sydney Parramatta Rosehill
Mercure Sydney Parramatta Hotel Rosehill

Mercure Sydney Parramatta Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 341 out of 998 reviews
Rating 8 - Good. 351 out of 998 reviews
Rating 6 - Okay. 171 out of 998 reviews
Rating 4 - Poor. 92 out of 998 reviews
Rating 2 - Terrible. 43 out of 998 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

John

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Double charged for accommodation
Stayed 1 night in Jan 2025

8/10 Good

Blake

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Cassandra

Liked: Staff & service, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Cassandra

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2025

6/10 Okay

Afrin

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The room did not meet the description of the list or photos, there were no table/chairs or couch in the room, and upon asking we were advised that they no longer provide that. Photos and listings should have been updated then. Dirty cups and utensils were not cleaned when room was serviced.
Stayed 5 nights in Dec 2024

2/10 Terrible

Sharan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was welcomed by someone who did not have a smile on their face, not welcoming at all and no motivation and showed he didn’t want to be there. Only way to the rooms was the lifts which took ages. Got to room which was spacious but the bathroom, although clean, was old and really needs and upgrade as does the rest of the hotel. Went for breakfast the next day, which had limited seating and limited eating options and even the options that were there tasted horrible, didn’t bother going the next day. Did not have enough staff and had to wait to ask for help from one of them and when I did get her attention finally and asked her for warm milk she flagged me off to say wait I’m busy, didn’t come back either and didn’t get what I want. When I checked out the next day, when to the front desk and the lady had food in her mouth while talking to me, most unprofessional! And she said ok nothing to pay and I had to tell her that I had parking and then she charged me for it. I booked the Mercure for the name but looking at the staff and service, so unprofessional and the condition of the hotel, I’ll think many many times before I book any Mercure again as photos can be dceeciving!
Stayed 2 nights in Jan 2025

4/10 Poor

Judith

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
A lot of things were needed that had to be supplied by our own
Stayed 4 nights in Jan 2025

8/10 Good

Mehdi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness
Stayed 2 nights in Jan 2025

8/10 Good

Christopher Lutner

Stayed 13 nights in Dec 2024

10/10 Excellent

Amira

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so quite room , clean and amazing stay
Stayed 2 nights in Dec 2024

10/10 Excellent

Seungryeol, Larrakeyah

Stayed 3 nights in Dec 2024

10/10 Excellent

Kabindra

Stayed 1 night in Dec 2024

10/10 Excellent

Alex

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good serv
Stayed 1 night in Dec 2024

10/10 Excellent

Gurjeet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Abdifatah, Reservoir

Disliked: Staff & service, property conditions & facilities
Will not recommend at all could have stayed elsewhere if I knew it
Stayed 3 nights in Dec 2024

4/10 Poor

Michael

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff on first night were amazing! The property is not what it used to be. The carpets are putrid with stains everywhere and in dire need of replacing. The bathroom lacking in ventilation, the shower is either full.force or nothing and floods out the door of the shower. I had previously stayed here before covid and enjoyed my stay. Years later, I would not stay here again.
Stayed 2 nights in Dec 2024

8/10 Good

Paul

Travelled with family
Liked: Staff & service
Staff were very helpful
Stayed 2 nights in Dec 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Air condition is not working well. Breakfast didn’t taste good as bacon all over cook and hard and omlette full of oil
Stayed 1 night in Dec 2024

10/10 Excellent

Todd

Stayed 1 night in Nov 2024

4/10 Poor

Blake

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
the bed was so soft. We didn't have a phone in our room. The waterfall showerhead was on the side of the shower, so you had to press up to the wall to get wet. Facilities outside of the room were quite good.
Stayed 1 night in Nov 2024

10/10 Excellent

Kenei

Stayed 1 night in Nov 2024

6/10 Okay

Peter

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Quite disappointing
Very tired and in need of TLC Musty smell Good location Served its purpose however very disappointing Restaurant was not open on a Saturday night
Stayed 1 night in Nov 2024

4/10 Poor

Joanne

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
The shower had mould and the carpets were stained and in good need of a clean. The restaurant is closed on weekend and you cannot order room service. Lucky there is food options across the road. There was only 2 towels instead of 4 so had to call reception but staff brought the extra towels up straight away. For the price we paid for the room I expected more. I wouldn’t stay here again.
Stayed 1 night in Nov 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Thankyou for the wonderful hospitality shown by all the staff and we enjoyed the local last minute dinner options
Stayed 2 nights in Nov 2024

4/10 Poor

Genevieve

Travelled with family and small children, Business traveller
Disliked: Property conditions & facilities
Coming in at night and the signage and lighting for the property was so obscure that we didn’t notice it and drove straight past. The room we were allocated was right next to an elevator shaft and we heard that elevator go up and down ALL night, also there appears to be no sound proofing on the windows and on quite a busy road so the traffic noise compounded the elevator noise.
Stayed 1 night in Nov 2024