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APA Hotel Yamanote Otsuka Eki Tower

3.0 star property

Photo gallery for APA Hotel Yamanote Otsuka Eki Tower

Exterior
Property amenity
Lobby
Terrace/patio
Exterior detail

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Breakfast available
  • Parking available
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
3-31-10, Minami Otsuka, Toshima, Tokyo, Tokyo, 170-0005
  • Sunshine City Shopping Mall
    ‪8 min walk‬
  • Sunshine Aquarium
    ‪9 min walk‬
  • Waseda University
    ‪5 min drive‬
  • Tokyo (HND-Haneda)
    ‪40 min drive‬

Room options

View all photos for Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking

  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, Non Smoking, City View

Superior Room, Non Smoking, City View

Superior Room, Non Smoking, City View

  • 11 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room, Non Smoking, City View

Deluxe Twin Room, Non Smoking, City View | City view

Deluxe Twin Room, Non Smoking, City View

  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Room for 2 People, Non Smoking

Standard Room for 2 People, Non Smoking

Standard Room for 2 People, Non Smoking

  • 11 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room for 1 Person, Non Smoking

Standard Room for 1 Person, Non Smoking

Standard Room for 1 Person, Non Smoking

  • 11 sq m
  • Sleeps 1
  • 1 Double Bed

Similar properties

Front of property - evening/night

APA Hotel Sugamo Ekimae

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (1002)
The price is NZ$176
for 1 room
includes taxes & fees
9 Mar - 10 Mar
APA Hotel Sugamo Ekimae

About the area

Tokyo

A stay at APA Hotel Yamanote Otsuka Eki Tower places you in the heart of Tokyo, a 4-minute drive from Rikugien Garden and 6 minutes from Tokyo Dome. .This spa hotel is 3.6 mi (5.8 km) from Ueno Park and 4.2 mi (6.7 km) from Shinjuku Gyoen National Garden.

What's nearby

  • Tokyo Dome - 6 min drive
  • Tokyo Imperial Palace - 7 min drive
  • Ueno Park - 8 min drive
  • Shinjuku Gyoen National Garden - 8 min drive
  • Sensoji Temple - 11 min drive

Getting around

  • Otsuka Station - 3 min walk
  • Otsuka-ekimae Tram Stop - 4 min walk
  • Haneda Airport (HND) - 40 min drive

Restaurants

  • ‪日本料理みまつ - ‬2 min walk
  • ‪立ち飲み居酒屋 ドラム缶大塚店 - ‬2 min walk
  • ‪日高屋 - ‬4 min walk
  • ‪大塚 みや穂 - ‬2 min walk
  • ‪ななキッチン - ‬1 min walk

About this property

APA Hotel Yamanote Otsuka Eki Tower

Hotel with a full-service spa, near Rikugien Garden
APA Hotel Yamanote Otsuka Eki Tower offers 613 accommodations with complimentary bottled water and slippers. Beds feature down comforters. 50-inch LCD televisions come with digital channels and first-run movies. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers.

This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, クレドインターナショナル. Services include massages. The spa is open daily.

Public bath/onsen services include an indoor public bath (no minerals) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 3:00 PM to midnight. There are hot springs open between 3:00 PM and midnight.

Make yourself at home in one of the 613 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as desks and electric kettles.
Relax at the full-service spa, where you can enjoy massages. This hotel also features complimentary wireless internet access and a vending machine.
At APA Hotel Yamanote Otsuka Eki Tower, enjoy a satisfying meal at the restaurant. Buffet breakfasts are served on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 9:30 AM for a fee.
Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Limited parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:00 AM and 9:30 AM.
APA Hotel Yamanote Otsuka Eki Tower has a restaurant on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered extended parking on site (JPY 2500 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–9:30 AM on weekdays and 6:00 AM–9:30 AM on weekends: JPY 1850-2000 for adults and JPY 1000-1000 for children
  • 1 restaurant

Things to do

  • Full-service spa
  • Hot springs

Family friendly

  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Outdoors

  • Terrace

Spa

  • Hot springs
  • Hot springs open from 3:00 PM to midnight
  • Hot springs water temperature (Celsius) - 42
  • Indoor public bath (no minerals)
  • Massages
  • Outdoor public bath (no minerals)
  • Public bath open from 3:00 PM to midnight
  • Separate men/women areas in public bath
  • Spa open daily
  • Yukata (Japanese robe)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 109
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating (climate-controlled)

Bathroom

  • Bidet
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Toilet paper
  • Towels

Entertainment

  • 50-inch LCD TV
  • Digital channels
  • First-run films

Food and drink

  • Electric kettle
  • Free bottled water
  • Fridge

More

  • Desk
  • Laptop-friendly workspace
  • Phone
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1850 to 2000 for adults, and JPY 1000 to 1000 for children
  • Covered extended parking fee: JPY 2500 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Hot springs access available from 3:00 PM to midnight
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Apa Yamanote Otsuka Eki Tower
APA Hotel <Yamanote Otsuka Eki Tower>
APA Hotel Yamanote Otsuka Eki Tower Hotel
APA Hotel Yamanote Otsuka Eki Tower Tokyo
APA Hotel Yamanote Otsuka Eki Tower Hotel Tokyo

APA Hotel Yamanote Otsuka Eki Tower Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 573 out of 1033 reviews
Rating 8 - Good. 333 out of 1033 reviews
Rating 6 - Okay. 88 out of 1033 reviews
Rating 4 - Poor. 26 out of 1033 reviews
Rating 2 - Terrible. 13 out of 1033 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Ashleigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Venus

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is convenient near the train station Yamamoto line. It was clean and quiet. I will return to to stay.
Stayed 3 nights in Nov 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Poor management
I booked 4 nights, but I have to check out one night earlier finally. The reason is I was woken up by noise next door at about 1:30am and another noise as well. I couldn’t sleep until 4am by making sleep tablets. I was woken up again at 7:30am by another noise as well. I almost stayed in hotel whole day due to not well sleeping and give up my trip planning. I then talked to the receptionist lady and manager lady to ask for compensation of JPY3500 and check out without staying last night. I had to change to another hotel for extra cost as I was scared woken up again and couldn’t sleep well etc. At the same time, I showed my heart operation and heart problems from Auckland hospital discharge letter. But they offer me to change room only without compensation for my sleepless and ruined my trip. They only gave me the reason that cleaners have to work very early. I told them it’s fine as long as they don’t make large noises to wake guesses up at about 1:30am-2am. I couldn’t understand how that large hotel group’s management running for the sake of guests’ benefit? Without compensation, I still checked out earlier as I did not feel secure and scared to be woken up in the middle of sleep.
Stayed 4 nights in Nov 2024

8/10 Good

Ann Wai On

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
6am bath at 20th floor is good. Always crowdy in the afternoon women side
Stayed 2 nights in Nov 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable price and close to rail lines for other Tokyo destinations. Good shopping nearby.
Stayed 7 nights in Nov 2024

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

4/10 Poor

Anto

Liked: Property conditions & facilities
Disliked: Amenities
This was by far the smallest room I've stayed in (Japan internationally). Pros: 1) The onsen facilities at the top floor were nice to use. 2) The staff at the front desk were very helpful. 3) The hotel offers multiple luggage forwarding services. Cons: 1) On days that your room is not cleaned the staff leave a bag of new towels and amenities ON THE FLOOR outside your door. 2) On days they did clean it seemed like the cleaning staff had no idea what they were doing. Towels weren't arranged, the floor was not vacuumed, and fallen items were not picked up. 3) The room had stains on the shower curtain, walls and blankets. 4) Elevators were always packed and 1 of the elevators was mostly out of service 5) You could hear the noise from the hallway and elevator clearly in your room 6) the hotel is uphill from the train station
Stayed 8 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

kwai hing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has everything that we need even though the room is small. Highlight is the laundromat which save our time in finding one outside, but the waiting time is long in the evening.
Stayed 4 nights in Oct 2024

10/10 Excellent

Carina

Liked: Amenities
Amazing cozy room and hotel very easy to get ti and convenient. Vrty ckean snd very nice staff
Stayed 14 nights in Nov 2024

10/10 Excellent

Shaaf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The perfect stay and location!
Small but perfect. Rooms are clean and functional. The entire staff were a pleasure. Location can’t be beat. Would stay here again in a heartbeat. Otsuka is a great part of the city, not as busy and bit more relaxing. Fell in love.
Stayed 7 nights in Nov 2024

10/10 Excellent

Jana

Liked: Cleanliness, staff & service, property conditions & facilities
Such a great hotel, close to transport and easy to go around!
Stayed 5 nights in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff! Excellent price! Only small thing was the AC was not able to be used because the whole hotel was on “heating” mode and we had to sleep with the window opened and could hear the trains pass by. With the window closed it was silent but the room would warm up too quickly.
Stayed 6 nights in Nov 2024

10/10 Excellent

Bernard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
absolutely loved our stay here and would stay again for sure. don’t want to write too much because too many people might end up booking lol
Stayed 4 nights in Oct 2024

10/10 Excellent

Denis

Stayed 11 nights in Oct 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing, rooms were clean.
Stayed 5 nights in Oct 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location to Otsuka Station!
Stayed 1 night in Nov 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very small but good
Stayed 13 nights in Oct 2024

8/10 Good

tenzin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The space in the room is small but it’s convenient. The spa women area is most of the time crowded.
Stayed 2 nights in Nov 2024

10/10 Excellent

Andy Joel Diaz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing.
Stayed 16 nights in Oct 2024

8/10 Good

Joleen

Liked: Cleanliness
Pros: Building was tall enough to be a landmark and 5 mins from the station. Modern and comfortable room, despite the size. Communal bath was a plus, facial cleansing and moisturising products were provided. Fuss free card key replacement - 5 mins. Cons: Room was not large enough to open a medium sized luggage fully without blocking door access. Service levels could be improved. Informed a staff that I would like to check in at the lobby to which her immediate response in English was “have you paid?” Asked the staff if I could borrow a large bowl as I had purchased some food, she replied that it was not possible which was fine but later on repeated my request to her colleague in Japanese following which they both laughed at the oddity of the request. No room service, collect your requested items from the reception. Unsuccessful attempt at greenwashing - hotel claims to promote sustainability and eco friendliness by offering smaller rooms and housekeeping service once every 3 days unless requested otherwise. New towels, single use toiletries and single serving refreshments and paper cups are however provided everyday in a large plastic bag hung at the door. Only paper cups provided for tooth brushing. The only drinking glass was not replaced during the housekeeping session, meaning I used the same glass for the entirety of my stay.
Stayed 5 nights in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in Oct 2024

8/10 Good

Matthew, Taylorsville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Close to station. Staff is very helpful and accommodating. Hotel chain is very streamlined and concise. Rooms are small but comfortable and have everything you need. Great value. Great place to stay
Stayed 3 nights in Oct 2024

4/10 Poor

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
We have always liked to use APA hotels in the past because of the Sento on site. It seems that they are trying to rebrand as a cheaper hotel chain. The Sento are still great but the rooms are noticeably smaller and seem to be more designed for the single business person rather than a couple with the tiniest bathrooms and the new beds with storage room underneath are the most uncomfortable I have tried to sleep on.
Stayed 4 nights in Oct 2024