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Tokyu Stay Ginza

3.0 star property

Photo gallery for Tokyu Stay Ginza

Exterior
Reception
Reception
Reception
In-room safe, soundproofing, iron/ironing board, free WiFi

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Air conditioning
  • Laundry
  • Free WiFi
  • Restaurant

Explore the area

Map
4-10-5 Ginza, Chuo-ku, Tokyo, Tokyo-to, 104-0061
  • Kabuki-za Theatre
    ‪2 min walk‬
  • Ginza Wako Building
    ‪4 min walk‬
  • Ginza Six
    ‪4 min walk‬
  • Tokyo (HND-Haneda)
    ‪24 min drive‬

Room options

View all photos for Superior Double Room, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Double Room, Non Smoking

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Moderate Semidouble Room, [Washer and Dryer Furnished] Single Use, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Moderate Semidouble Room, [Washer and Dryer Furnished] Single Use, Non Smoking

  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Executive Double Room [Washer and Dryer Furnished], Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Executive Double Room [Washer and Dryer Furnished], Non Smoking

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Residential Double [Mini Kitchen & Washer and Dryer Furnished], Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Residential Double [Mini Kitchen & Washer and Dryer Furnished], Non Smoking

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, Non Smoking (Single Use)

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Double Room, Non Smoking (Single Use)

  • 18 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Twin Room, Non Smoking (No Washing machine)

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Twin Room, Non Smoking (No Washing machine)

  • 25 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Residential Double [Mini Kitchen & Washer and Dryer Furnished], Single Use, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Residential Double [Mini Kitchen & Washer and Dryer Furnished], Single Use, Non Smoking

  • 25 sq m
  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Twin Room, Non Smoking (Single Use, No Washing machine)

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Twin Room, Non Smoking (Single Use, No Washing machine)

  • 25 sq m
  • Sleeps 1
  • 2 Large Twin Beds

View all photos for Executive Double Room [Washer and Dryer Furnished], Single Use, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Executive Double Room [Washer and Dryer Furnished], Single Use, Non Smoking

  • 32 sq m
  • City view
  • Sleeps 1
  • 1 King Bed

View all photos for Moderate Semidouble Room, [Washer and Dryer Furnished] Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Moderate Semidouble Room, [Washer and Dryer Furnished] Non Smoking

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

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  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.5 out of 5, Wonderful, (1009)
The price is NZ$335
for 1 room
includes taxes & fees
18 Mar - 19 Mar
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About the area

Tokyo

With a stay at Tokyu Stay Ginza, you'll be centrally located in Tokyo, just a 4-minute walk from Ginza Six and 6 minutes by foot from Tsukiji Outer Market. .This hotel is 0.6 mi (1 km) from Tokyo International Forum and 1.1 mi (1.8 km) from Tokyo Imperial Palace.

What's nearby

  • Ginza Six - 4 min walk - 0.4 km
  • Tsukiji Outer Market - 6 min walk - 0.6 km
  • Tokyo International Forum - 11 min walk - 1.0 km
  • Tokyo Imperial Palace - 2 min drive - 1.8 km
  • Tokyo Tower - 3 min drive - 3.1 km

Getting around

  • Higashi-ginza Station - 3 min walk
  • Yurakucho Station - 9 min walk
  • Haneda Airport (HND) - 24 min drive

Restaurants

  • ‪ナイルレストラン - ‬1 min walk
  • ‪銀座元楽 - ‬1 min walk
  • ‪観音山フルーツパーラー 銀座店 - ‬1 min walk
  • ‪俺の焼肉銀座4丁目店 - ‬2 min walk
  • ‪一風堂 - ‬1 min walk

About this property

Tokyu Stay Ginza

Hotel with a 24-hour front desk, a short walk to Ginza Six
Tokyu Stay Ginza offers 191 air-conditioned accommodations with all-in-one washer/dryers and safes. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. 42-inch LCD televisions come with cable channels. Additionally, rooms include complimentary newspapers and hair dryers. Housekeeping is offered on request and irons/ironing boards can be requested.

Make yourself at home in one of the 191 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 42-inch LCD televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include safes and complimentary newspapers, and housekeeping is provided on request.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a vending machine.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Buffet breakfasts are available daily from 7:00 AM to 9:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
Tokyu Stay Ginza has a restaurant on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–9:30 AM: JPY 1500 per person
  • 1 restaurant and 1 coffee shop/cafe

Family friendly

  • All-in-one washer and dryer
  • Laundry facilities
  • Microwave
  • Fridge
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Accessibility

  • Lift

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bidet
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch LCD TV
  • TV channels

Food and drink

  • Microwave
  • Fridge

More

  • All-in-one washer and dryer
  • Children's slippers
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Laundry detergent
  • Local maps
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests must be at least 20 years to stay in a smoking room.
As of July 1, 2023, housekeeping service will be provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1500 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Tokyu Stay Ginza Hotel
Tokyu Stay Hotel
Tokyu Stay Ginza
Tokyu Stay
Tokyu Stay Ginza Hotel
Tokyu Stay Ginza Tokyo
Tokyu Stay Ginza Hotel Tokyo

Tokyu Stay Ginza Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 557 out of 1015 reviews
Rating 8 - Good. 314 out of 1015 reviews
Rating 6 - Okay. 93 out of 1015 reviews
Rating 4 - Poor. 42 out of 1015 reviews
Rating 2 - Terrible. 9 out of 1015 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Miho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first time in Ginza areas hotel and it was amazing! I love it! I will definitely go back there. Specially, Front desk staff! Friendly and very kind. Thank you!
Stayed 3 nights in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

HANY

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Harrison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good amenities big comfy bed and close to station convenience stores and train stations
Stayed 4 nights in Nov 2024

10/10 Excellent

HANY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Constante

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel to stay at. Convenient location, amenities, and a wonderful staff.
Stayed 9 nights in Nov 2024

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location nice sized room for Tokyo
Stayed 3 nights in Nov 2024

10/10 Excellent

Yuk Yu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Shirley

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Non-existent Service
There's no free bottled water in the hotel whereas 2 years ago, they had that amenity. One also has to pay 1,500 yen if you want your room cleaned. They only offer limited housekeeping which is change of towels & collection of trash. For the amount they are charging for a night stay, I expected that these services would be readily offered. We stayed here in 2022 and we didn't have any issues with them then.
Stayed 6 nights in Nov 2024

10/10 Excellent

Takayuki

Stayed 5 nights in Oct 2024

10/10 Excellent

Katharina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Henry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent shopping and dining options. Walking distance from Tsukigi fish market. Very friendly and accommodating. Nice room. Spacious. Breakfast buffet had several options.
Stayed 1 night in Nov 2024

10/10 Excellent

Courtney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, helpful staff, room way bigger than we thought. Washing/dryer machine in room
Stayed 3 nights in Oct 2024

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful and kind staff. Great place to catch a taxi. Calm area with tons of shopping opportunities
Stayed 3 nights in Nov 2024

10/10 Excellent

Nick

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly and helpful staff 10/10
Stayed 5 nights in Nov 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location near subway station, quiet and safe. Staff was very helpful in getting our luggage transported to our next hotel.
Stayed 1 night in Nov 2024

8/10 Good

Hannah

Stayed 2 nights in Oct 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Good location next to Higashi-Ginza and walkable to Ginza station underground if needed to get to the other lines. The train from Higashi Ginza goes straight to Haneda which is super convenient The one complaint was that being on a lower level facing the main street is quite noisy as there's a highway going undernearth. The staff though were nice enough to move us to a high level facing the smaller inner street and it was quiet. The hotel doesn't do full room cleanings. Just towel swaps and garbage emptying. Its a 1500 yen fee to do a 'full' cleaning.
Stayed 5 nights in Oct 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Oct 2024

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very convenient. Rooms are ok size if u choose the residential double. But otherwise quite tight. Washing machine in the room is awesome. Can definitely improve on kitchen supplies, I.e only 2 forks and no spoon, no chopsticks. There is no toaster im the room, and they don’t supply it either.
Stayed 11 nights in Oct 2024

8/10 Good

Barry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was well located and we chose it because it was close to a tour pickup and the bus to Narita airport. The room size was generous by Japanese standards, although we paid for this in the room rate. The washer/dryer was excellent to freshen up some travel clothes before our trip home. I think we expected the room to be serviced and was surprised to find it as we left it, after a long day tour.
Stayed 2 nights in Oct 2024

4/10 Poor

Kimihiro

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The employees are well trained except Suzuki. She is so rude. I had a same experience with her before. The Carpets are so dirty. Should be replaced or completely cleaned
Stayed 3 nights in Oct 2024

10/10 Excellent

Grace

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Jorge

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location in Ginza Area.
Stayed 4 nights in Oct 2024