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Hotel Concord Syracuse, Ascend Hotel Collection

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Concord Syracuse, Ascend Hotel Collection

Standard Room, 2 Queen Beds, Non Smoking
Lobby
Exterior
Hypo-allergenic bedding, pillow-top beds, individually decorated
Free daily continental breakfast

Reviews

7.6 out of 10

Good

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • Breakfast included
    Breakfast included
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
6605 Old Collamer Rd S., East Syracuse, NY, 13057
  • Brooklawn Golf Course
    3 min drive
  • NBT Bank Stadium
    9 min drive
  • Clinton Square
    9 min drive
  • Syracuse, NY (SYR-Hancock Intl.)
    11 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, pillow-top beds, individually decorated

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, pillow-top beds, individually decorated

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Hypo-allergenic bedding, pillow-top beds, individually decorated

Standard Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, pillow-top beds, individually decorated

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About the area

East Syracuse

When you stay at Hotel Concord Syracuse, Ascend Hotel Collection in East Syracuse, you'll be in the business district, within a 10-minute drive of Syracuse University and Destiny USA. .This hotel is 6.5 mi (10.5 km) from Carrier Dome and 9.9 mi (15.9 km) from New York State Fairgrounds.

What's nearby

  • Landmark Theatre - 10 min drive - 10.5 km
  • Syracuse University - 10 min drive - 9.7 km
  • Destiny USA - 10 min drive - 9.8 km
  • SUNY Upstate Medical University - 10 min drive - 10.9 km
  • Carrier Dome - 11 min drive - 10.6 km

Getting around

  • Syracuse Regional Transportation Center - 12 min drive
  • Hancock Intl. Airport (SYR) - 11 min drive

Restaurants

  • ‪Pizza Hut - ‬3 min drive
  • ‪McDonald's - ‬14 min walk
  • ‪Cafe Kubal - ‬4 min drive
  • ‪Taco Bell - ‬14 min walk
  • ‪Burger King - ‬3 min drive

About this property

Hotel Concord Syracuse, Ascend Hotel Collection

Hotel in East Syracuse with free breakfast and a 24-hour fitness center
Hotel Concord Syracuse, Ascend Hotel Collection offers 110 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. Premium cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This East Syracuse hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 110 individually decorated guestrooms, featuring refrigerators and microwaves. Your room comes with a pillowtop bed. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a picnic area.
A complimentary continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre

Family friendly

  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Newspapers in reception
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar in shower
  • Handrails in stairwells
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 46-inch TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 35 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Baymont Inn East Syracuse
Baymont East Syracuse
Hotel Concord Syracuse
Best Western Plus East Syracuse Inn
Hotel Concord Syracuse Ascend Hotel Collection
Hotel Concord Syracuse, Ascend Hotel Collection Hotel
Hotel Concord Syracuse, Ascend Hotel Collection East Syracuse

Hotel Concord Syracuse, Ascend Hotel Collection Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 336 out of 982 reviews" "
Rating 8 - Good. 327 out of 982 reviews" "
Rating 6 - Okay. 117 out of 982 reviews" "
Rating 4 - Poor. 108 out of 982 reviews" "
Rating 2 - Terrible. 94 out of 982 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Gabriela

Disliked: Cleanliness, staff & service
It was way too expensive for the room we got. There were only 2 towels (no hand towels) and when we asked for more we were told we had to go get them ourselves. The room smelled humid, looked old and ugly and small. Breakfast was ok but tables were sticky and dirty. We will not be staying there again.
Stayed 1 night in Aug 2024

2/10 Terrible

mike

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
There was a big puddle on top of the AC, I could not sleep all last night because of how noisy my neighbor was, and the breakfast didn't taste good at all as I felt that there was no effort put into it. For the price of this hotel, I would have chose anywhere else and still would have had a way better living experience.
Stayed 1 night in Aug 2024

4/10 Poor

Cheryl

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Do not recommend. The rooms smelled musty and the toilet wouldn’t flush. Avoid!
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great! perfect if driving to airport
Clean, nice, comfy, decent Hot Bk, 24 hr coffee access, parking-easy/lots, Very quiet, great airport route (can avoid I-90), Joey's Italian close-awesome. Good lobby/ lot's of seating, nice laptop counter, couches, both receptionists very nice. Fridge, microwave.
Stayed 1 night in Aug 2024

8/10 Good

Danielle

Liked: Staff & service
Stayed 2 nights in Aug 2024

8/10 Good

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
East Syracuse
Everything was ok. Our room was near the lobby so it was a bit noisy in the morning. The breakfast was ok. The room was spacious & clean. The bed was comfortable.
Stayed 1 night in Aug 2024

10/10 Excellent

Chaim

Liked: Cleanliness, staff & service, property conditions & facilities
All
Stayed 1 night in Aug 2024

8/10 Good

doreen

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fine
Stayed 1 night in Aug 2024

8/10 Good

Agha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My experience was good but you could hear everything the next door room had to say
Stayed 1 night in Aug 2024

10/10 Excellent

Benjie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Juliana

Disliked: Cleanliness
Rice and cleaning product
Everything was ok, but they left the bottle with cleaning products in the middle of the room and there was rice over the sofa and floor.
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roadtrip
We stopped over as part of a road trip from Ohio to Vermont. The Hotel was comfortable and convenient to the highway. Breakfast was provided and we had lots of options. Definitely would atay again when traveling.
Stayed 1 night in Aug 2024

6/10 Okay

DaShauna

Travelled with family
Stayed 1 night in Jul 2024

2/10 Terrible

MD SAIFUR

Travelled with family
Disliked: Amenities
Everything is falling apart in this hotel
Stayed 1 night in Aug 2024

2/10 Terrible

Shu mein

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room has cigarette smell
The facility is awful, we can smell cigarettes inside our room as well as outside, clearly the room is not smoking free facility. Disappointed with the cleanliness as advertised as a smoke free hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Debra
Very clean gif place to stay with really comfortable beds.
Stayed 1 night in Jul 2024

8/10 Good

Rick, Norwood

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a comfortable, nice spot and a very decent breakfast. Good value for the money.
Stayed 1 night in Jul 2024

10/10 Excellent

kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Katrina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: The hotel was nice. Smell is the first thing I notice in a motel, and this one smelled pleasant (no weed smell--yay!). It's being renovated, but we arrived as they were stopping for the day, and left as they were starting again in the morning, so that didn'taffect our stay. Our check-in lady was very helpful and professional. Breakfast was good (eggs, bacon, waffles, etc.), but ended at 9 for late sleepers that care. The breakfast worker was helpful and kind. The beds were comfortable, and there were plenty of pillows. The AC worked well. The room layout was convenient. The area was quiet. Cons: Bathroom had no fan and everything literally dripped moisture after we showered; the plug-ins on the nightstand didn't work (Room 108); there were no other plug-ins available but the lamp across the room on the desk. We took turns charging. Our room was across from housekeeping, and at 6ish a.m. doors began to slam repeatedly. I'm not sure who did that. The check-out man was having a loud, colorful conversation on the phone with a friend. Overall, pros outweighed cons; and we'd come back.
Stayed 1 night in Jul 2024

2/10 Terrible

nate

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I didn't like that me and my wife got charge $100.00 deposit but they over charge us we called and they still haven't pay us the $100.00 extra they charge us
Stayed 1 night in Jul 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Maryann

Liked: Cleanliness, staff & service, property conditions & facilities
Hxhxaayj bh I
Stayed 1 night in Jul 2024

6/10 Okay

Kari

Travelled with group
Disliked: Staff & service
Place has been updated but hardly any staff could speak English. Never cleaned our rooms during the 5 days we were there. Never gave change of towels. Check in front staff entered billing wrong, waiting for refund as charged twice.
Stayed 4 nights in Jul 2024

8/10 Good

Orit

Liked: Cleanliness, staff & service
Just needed to stay for a quick overnight and this fit the criteria. The staff was friendly and helpful. Our room smelled smoky.
Stayed 1 night in Jul 2024

2/10 Terrible

Cece

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024