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Quality Inn & Suites Watertown Fort Drum

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn & Suites Watertown Fort Drum

Lobby
Lobby
Standard Room, 1 Queen Bed, Non Smoking
Property grounds
Suite, 1 Queen Bed, Non Smoking | In-room dining

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • Parking included
    Parking included

Explore the area

Map
8000 Virginia Smith Drive, Calcium, NY, 13616
  • Highland Meadows Golf and Country Club
    3 min drive
  • Fort Drum
    3 min drive
  • Evans Mills Speedway
    7 min drive
  • Watertown, NY (ART-Watertown Intl.)
    15 min drive

Room options

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Premium bedding, desk, iron/ironing board, free WiFi

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking | In-room dining

Suite, 1 Queen Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Non Smoking

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, desk, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior
Days Inn by Wyndham Watertown Fort Drum
Breakfast included
Parking included
Free WiFi
Air conditioning
4.3 out of 5, Excellent, (1001)
The price is NZ$128
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Days Inn by Wyndham Watertown Fort Drum

Quality Inn & Suites Watertown Fort Drum Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 411 out of 1006 reviews" "
Rating 8 - Good. 352 out of 1006 reviews" "
Rating 6 - Okay. 131 out of 1006 reviews" "
Rating 4 - Poor. 72 out of 1006 reviews" "
Rating 2 - Terrible. 40 out of 1006 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Timothy

Stayed 1 night in Aug 2024

8/10 Good

Paul

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Lisa

Liked: Cleanliness, property conditions & facilities, room comfort
A good night's sleep
Room was small but adequate.
Stayed 1 night in Aug 2024

6/10 Okay

Gail M

Travelled with partner
We were gone all day on Friday and when we came back to our room, the bed was not made, and all the towels that we had used were still there in our room. I went and talked with one of the personnel and said that we need it clean towels, face cloths, etc., and she gave me some. I asked her what to do with the towels we had already used and she said I could bring them back and put them in the laundry room. We were very disappointed with this. It is not our job to clean up the towels and bring them to the laundry room, and I thought that our bed should’ve been made.
Stayed 2 nights in Aug 2024

10/10 Excellent

guojian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is nice place to stay for travelers
Stayed 1 night in Aug 2024

8/10 Good

SANDIP, CHARLOTTE

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is ok. Breakfast is very very poor. I stayed in other Quality inn w of times earlier but this is worst.
Stayed 2 nights in Aug 2024

8/10 Good

SHARON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Venue was sufficient for our stay. Only complaints: Toilet was not bolted down (it wiggled) and shower curtain was not sufficient (the bathroom floor was wet following showers).
Stayed 3 nights in Aug 2024

4/10 Poor

Marie

Disliked: Staff & service
Stayed 1 night in Aug 2024

6/10 Okay

Sara

Travelled with family
Disliked: Amenities
Average all around. Basic, fairly clean, could be a little cleaner. No pool or hot tub or anything like that. Older TVs. Decent for what we needed it for!
Stayed 2 nights in Aug 2024

2/10 Terrible

Alexandr

Travelled with family
Disliked: Staff & service, property conditions & facilities
Unprofessional Staff and Unpleasant Experience My family and I stayed one night at this hotel, and unfortunately, it was far from a pleasant experience. The hotel is undergoing renovations, and while it initially appeared neat and clean, our stay quickly went downhill. We were given room 133, which seemed recently renovated. However, instead of the fresh paint smell you'd expect, the room had a very strong damp odor. I approached the hotel staff, specifically Zoe, to request a room change, but was informed the hotel was fully booked. While I understand there were limited options available, Zoe's response was unprofessional and unfriendly. She offered an air freshener, which I questioned as a solution to such a strong odor. Instead of handling the situation calmly, Zoe raised her voice, which was completely unnecessary. When I asked to speak with a manager, she handed me a card with the hotel’s phone number but informed me that the manager was not on-site, despite it being just 4:20 PM. The situation escalated to the point where Zoe threatened to call the police but then refused when I requested her to do so, hoping it might help resolve the issue. The next morning, at checkout around 8:20 AM, I asked if the manager was available so I could report Zoe’s behavior, but the manager was still off-site. Overall, the staff's attitude was extremely disappointing. I would not recommend staying here until significant improvements are made to both the facility and customer service.
Stayed 1 night in Aug 2024

8/10 Good

Sharon

Travelled with family
Liked: Cleanliness, staff & service
They had your basic continental breakfast, sausage, eggs, waffles, cereal, fruit and yogurt. However, there was no bread or bagels.
Stayed 1 night in Aug 2024

6/10 Okay

Mike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were clean and spacious. Breakfast was meh ok. They didn’t have hot tea available, or any in our room.
Stayed 1 night in Aug 2024

6/10 Okay

Josephine Jacqueline

Travelled with partner
Disliked: Amenities
Breakfast was a disappointment. Very bad coffee, n9 toast, bread or muffins.
Stayed 1 night in Aug 2024

2/10 Terrible

Nick

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Aug 2024

8/10 Good

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Stay was ok room smelled a little musty and had a big hole in the screen.
Stayed 2 nights in Aug 2024

6/10 Okay

McKenna

Travelled with partner
Disliked: Amenities, property conditions & facilities
Hotel was okay. Breakfast wasn’t great. There was no bread products or toaster. No good options for fruit either. Room was very small, just enough space to walk on either side of the bed. Shower was poorly designed and did not have the right shower curtain, there was only a 1/2” ledge to stop water from going into the rest of the bathroom so the bathroom floor was covered in water. Bed only had 3 small pillows. Common areas were not well air conditioned, very hot and humid.
Stayed 1 night in Aug 2024

4/10 Poor

Kelly

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
No breakfast to be had
Breakfast is the reason for the low score 1 st Saturday I went 3 times and there was nothing but a sausage atty n 1/2 an egg patty. No bread of any kind. Yogurt n apples n cereal. I’m not a child. 2 days Sat/Sun not refilled and no toast, English Muffins, or bagels. Very disappointed 2. The bed was like sleeping on wood. 3 pillows for 2 people. No one came n made our bed or took the garbage that was over flowing with the tiny can they left for us to use.
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the area and the cleanliness of the hotel
Stayed 2 nights in Aug 2024

10/10 Excellent

Autumn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As soon as you walk in, they're greeting you. There is also free tea and coffee at any time. There's even a place to sit and watch a TV. The rooms are actually extremely clean and they have housekeeping every single day and keep up everything. I did see some hair on the bed, under the sheets, but that was not a huge deal. Otherwise I have no complaints and enjoyed my stay. I will be back.
Stayed 3 nights in Jul 2024

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good spot
Room was spacious, clean and comfortable. It was also quiet.
Stayed 1 night in Jul 2024

6/10 Okay

Rodney

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
large group checking in just before we did. had to wait awhile. we were not in a big hurry though. should have had extra help.
Stayed 1 night in Jul 2024

8/10 Good

Marilyn H

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stay
This is nice hotel for a quick stay, especially you plan on being “out and about”, and just need a place to relax at the end of the day.
Stayed 3 nights in Jul 2024

2/10 Terrible

John

Stayed 1 night in Jul 2024

10/10 Excellent

Faye

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was easily accessed from the highway. Plenty of restaurants close by.
Stayed 1 night in Jul 2024

6/10 Okay

Donald

Disliked: Room comfort
Stayed 7 nights in Jul 2024