Richmond accommodation with pool

The staff were super welcoming and helpful. The hotel was perfectly positioned for our needs and accessibility to shopping, entertainment and attractions was easy. Will definitely recommend

It’s the friendly helpful staff.

Enjoyed the stay at the hotel, especially the buffet breakfast spread which was elaborate and very good! Also enjoyed the spa.

Amazing hotel, highly recommended.

The hotel was excellent as her majesty's theatre was across the street from exhibition st, there was a communication problem with one of the female staff, i did not know her name but when i told her i was seeing a show at 2pm, ill check in afterwards, not knowing self checking in by screen in lobby n debit card myself means im already check in, n go up to the room! This lady didn't understand what i was talking about as a non Australian! But it was not her fault, i talk to someone else who fixed it n room was great! It was hard to leave the bed, very comfortable n soft pillows! Really good buffet breakfast too!

Just a few minutes from Southern Cross station and tram stops. Good choice for breakfast. Really good hotel