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Embassy Suites Syracuse

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Embassy Suites Syracuse

Free daily cooked-to-order breakfast
Lobby
Lobby
Lobby
Breakfast and dinner served

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast included
  • Laundry
  • Pet-friendly
  • Air conditioning

Explore the area

Map
6646 Old Collamer Road South, East Syracuse, NY, 13057
  • Brooklawn Golf Course
    3 min drive
  • St. Joseph's Hospital Health Center
    10 min drive
  • Clinton Square
    10 min drive
  • Syracuse, NY (SYR-Hancock Intl.)
    12 min drive

Room options

View all photos for Executive, One King Bed, Non-Smoking

In-room safe, desk, laptop workspace, blackout curtains

Executive, One King Bed, Non-Smoking

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking

Fridge, microwave, coffee/tea maker

Premium Suite, 1 King Bed, Non Smoking

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Basic Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Basic Room, 1 King Bed

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing)

Fridge, microwave, coffee/tea maker

Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing)

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Doubles Suite, Non Smoking

2 Doubles Suite, Non Smoking

2 Doubles Suite, Non Smoking

  • 41 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, One King Bed, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Suite, One King Bed, Accessible

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

DoubleTree by Hilton Hotel Syracuse

Pool
Free airport shuttle
Pet-friendly
Parking included
4.2 out of 5, Very good, (1004)
The price is NZ$297
for 1 night
includes taxes & fees
5 Jan - 6 Jan
DoubleTree by Hilton Hotel Syracuse

About the area

East Syracuse

When you stay at Embassy Suites Syracuse in East Syracuse, you'll be in the business district, within a 15-minute drive of Syracuse University and Destiny USA. .This hotel is 6.7 mi (10.8 km) from Carrier Dome and 10 mi (16.1 km) from New York State Fairgrounds.

What's nearby

  • Landmark Theatre - 10 min drive
  • Syracuse University - 10 min drive
  • Destiny USA - 10 min drive
  • SUNY Upstate Medical University - 10 min drive
  • Carrier Dome - 11 min drive

Getting around

  • Syracuse Regional Transportation Center - 13 min drive
  • Hancock Intl. Airport (SYR) - 12 min drive

Restaurants

  • ‪Pizza Hut - ‬3 min drive
  • ‪McDonald's - ‬16 min walk
  • ‪Cafe Kubal - ‬5 min drive
  • ‪Taco Bell - ‬17 min walk
  • ‪Burger King - ‬3 min drive

About this property

Embassy Suites Syracuse

Hotel in East Syracuse with free breakfast and a 24-hour front desk
Embassy Suites Syracuse offers 214 accommodations with MP3 docking stations and safes. LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This East Syracuse hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Make yourself at home in one of the 214 guestrooms featuring refrigerators and LCD televisions. Cable programming and MP3 docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, gift shops/newsstands, and wedding services.
You can enjoy a meal at The Eterie serving the guests of Embassy Suites Syracuse, or stop in at the snack bar/deli. Mingle with other guests at the complimentary reception, held on select days. Quench your thirst with your favorite drink at the bar/lounge. A complimentary cooked-to-order breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:30 AM to 10:30 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in East Syracuse? This hotel has 5612 square feet (521 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
A complimentary cooked-to-order breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:30 AM and 10:30 AM. A complimentary manager's reception is offered on select days.
The Eterie - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Free uncovered extended parking on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM–9:00 AM on weekdays and 7:30 AM–10:30 AM on weekends
  • 1 restaurant
  • 1 bar
  • Manager's reception (select days)

Restaurants on site

  • The Eterie

Family friendly

  • Laundry facilities
  • Microwave
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Conference space (5612 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Renovated entire property – March 2020

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • LCD TV
  • MP3 dock
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
3 children, per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hotel Syracuse
Embassy Suites Syracuse
Syracuse Embassy Suites
East Syracuse Embassy Suites
Embassy Suites East Syracuse
Embassy Suites Syracuse Hotel
Embassy Suites Syracuse Hotel
Embassy Suites Syracuse East Syracuse
Embassy Suites Syracuse Hotel East Syracuse

Embassy Suites Syracuse Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 553 out of 1002 reviews" "
Rating 8 - Good. 208 out of 1002 reviews" "
Rating 6 - Okay. 103 out of 1002 reviews" "
Rating 4 - Poor. 83 out of 1002 reviews" "
Rating 2 - Terrible. 55 out of 1002 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Juliann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and comfortable. I loved the extra sink & fridge on hand. Breakfast was good. Staff was kind. Anything you need is about 5-10 minutes away.
Stayed 1 night in Sep 2024

10/10 Excellent

Elizabeth, Florence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious -under where the coffee maker was, the floor was sticky, but the room seemed otherwise clean. Very nice breakfast.
Stayed 1 night in Sep 2024

8/10 Good

Peter

Stayed 1 night in Sep 2024

8/10 Good

Rob

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall good deal
Stayed 1 night in Sep 2024

10/10 Excellent

Courtney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, quiet and clean. Couldn’t ask for more.
Stayed 1 night in Sep 2024

10/10 Excellent

Christopher

Stayed 1 night in Sep 2024

6/10 Okay

Kevin

Stayed 1 night in Aug 2024

8/10 Good

Som

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
None
Stayed 1 night in Sep 2024

10/10 Excellent

Amr

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

patrick

Stayed 2 nights in Jul 2024

10/10 Excellent

Gary, Wyandotte

Travelled with group
Liked: Amenities
The employees were very professional and friendly.
Stayed 1 night in Sep 2024

8/10 Good

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only reason I didn't give it 5 stars was due to the fact that breakfast items were cold (eggs, hash browns, French toast sticks). There was large variety of options for breakfast and it was nice to have the omelette station for hot option. We enjoyed the social hour with snacks and beverages however there were times it was difficult to get service at the bar.
Stayed 2 nights in Sep 2024

10/10 Excellent

Brittany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay here! Bed and pillows were comfortable and clean. Staff was super friendly and welcoming. Would definitely stay again.
Stayed 1 night in Sep 2024

10/10 Excellent

Torchos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 2 nights at the property in a King suite. Room is very large with micro, seperate sitting area, thr hotel provided frew drinks each for the two nights, free breakfasts for 2 days....the breakfast was great, not the usual continental, we're talking hot fresh made omelets etc. The staff at feont desk and bar are auper friendly and inviting. 5/5 stars....would easily stay here again, and price wise stayed for at or below some.e lesser hotels...win!
Stayed 2 nights in Sep 2024

10/10 Excellent

Laureen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Veronica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived late at the property and hotel staff made process really simple and easy Will definitely recommend
Stayed 1 night in Sep 2024

10/10 Excellent

Leigh

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Of the airport area hotels, definitely the nicest and less expensive than downtown for sure
Stayed 2 nights in Sep 2024

10/10 Excellent

Kathryn

Stayed 1 night in Sep 2024

6/10 Okay

Alexis

Travelled with family
At check in- there were approx 50 students just hanging at the desk. It took me a while to check in because of this. The staff should have recognized and done something. You can only use the pool in one hour increments. And had to sign a waiver and get a special key. Which was not communicated up front when checking in and asked if we needed to do anything special for the pool.
Stayed 2 nights in Sep 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

4/10 Poor

Sabina

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
.
Stayed 1 night in Aug 2024

8/10 Good

Peter

Travelled with family
Liked: Staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Karina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a very nice place to stay bed was super comfortable out suite was perfect. The breakfast in the morning was amazing great way to start the day. Everything was very clean as well (:
Stayed 1 night in Sep 2024

4/10 Poor

RYAN

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
If it weren't for the unacceptable service we received from Tati at the front desk I would have rated this at least 4 stars. We really enjoyed most of our stay, however what happened on our check out was unacceptable to say the least. We booked our stay through Expedia, and upon check out we noticed the hotel charged us for our stay as well. We were told that it was an error due to new staff and that they were training and that we would be reimbursed during the week (this was a Sunday departure). Although not ideal to not have the charges reversed right then and there and having to follow up with management the next day, we understood it had to be dealt with by those not working that day. As we are from Canada, we asked for a print out so we could have proof of our stay in case we needed it at the border. Well Tati started getting very rude and telling us she was unable to do so. When we tried to explain why we needed this, in any form, she interrupted us, would not hear us out and starting yelling at us. She called us narcissitic and threatened to call the cops. Our 3 kids were with us, and as this was highly inappropriate I took them out to the car while my husband stayed to try and talk with her. There is a camera over the front desk as well so it can be reviewed as to how her behaviour was completely uncalled for. When I went back to check on what was taking so long, I could not believe there was a police car out front! What a waste of police resources and their time!
Stayed 1 night in Jun 2024

8/10 Good

Kelvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024