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Embassy Suites Syracuse

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Embassy Suites Syracuse

Free daily cooked-to-order breakfast
Lobby
Lobby
Lobby
Breakfast and dinner served

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • Pet-friendly
    Pet-friendly
  • Air conditioning
    Air conditioning

Explore the area

Map
6646 Old Collamer Road South, East Syracuse, NY, 13057
  • Brooklawn Golf Course
    3 min drive
  • St. Joseph's Hospital Health Center
    10 min drive
  • Clinton Square
    10 min drive
  • Syracuse, NY (SYR-Hancock Intl.)
    12 min drive

Room options

View all photos for Executive, One King Bed, Non-Smoking

In-room safe, desk, laptop workspace, blackout curtains

Executive, One King Bed, Non-Smoking

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking

Fridge, microwave, coffee/tea maker

Premium Suite, 1 King Bed, Non Smoking

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Basic Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Basic Room, 1 King Bed

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing)

Fridge, microwave, coffee/tea maker

Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing)

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Doubles Suite, Non Smoking

2 Doubles Suite, Non Smoking

2 Doubles Suite, Non Smoking

  • 41 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, One King Bed, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Suite, One King Bed, Accessible

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior
DoubleTree by Hilton Hotel Syracuse
Free airport shuttle
Pet-friendly
Parking included
Free WiFi
4.2 out of 5, Very good, (1000)
The price is NZ$286
for 1 night
includes taxes & fees
5 Dec - 6 Dec
DoubleTree by Hilton Hotel Syracuse

About the area

East Syracuse

When you stay at Embassy Suites Syracuse in East Syracuse, you'll be in the business district, within a 15-minute drive of Syracuse University and Destiny USA. .This hotel is 6.7 mi (10.8 km) from Carrier Dome and 10 mi (16.1 km) from New York State Fairgrounds.

What's nearby

  • Landmark Theatre - 10 min drive - 10.7 km
  • Syracuse University - 10 min drive - 9.9 km
  • Destiny USA - 10 min drive - 10.0 km
  • SUNY Upstate Medical University - 10 min drive - 11.1 km
  • Carrier Dome - 11 min drive - 10.8 km

Getting around

  • Syracuse Regional Transportation Center - 12 min drive
  • Hancock Intl. Airport (SYR) - 12 min drive

Restaurants

  • ‪Pizza Hut - ‬3 min drive
  • ‪McDonald's - ‬16 min walk
  • ‪Cafe Kubal - ‬5 min drive
  • ‪Taco Bell - ‬17 min walk
  • ‪Burger King - ‬3 min drive

About this property

Embassy Suites Syracuse

Hotel in East Syracuse with free breakfast and a 24-hour front desk
Embassy Suites Syracuse offers 214 accommodations with MP3 docking stations and safes. LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This East Syracuse hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Make yourself at home in one of the 214 guestrooms featuring refrigerators and LCD televisions. Cable programming and MP3 docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, gift shops/newsstands, and wedding services.
You can enjoy a meal at The Eterie serving the guests of Embassy Suites Syracuse, or stop in at the snack bar/deli. Mingle with other guests at the complimentary reception, held on select days. Quench your thirst with your favorite drink at the bar/lounge. A complimentary cooked-to-order breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:30 AM to 10:30 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in East Syracuse? This hotel has 5612 square feet (521 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
A complimentary cooked-to-order breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:30 AM and 10:30 AM. A complimentary manager's reception is offered on select days.
The Eterie - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Free uncovered extended parking on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM–9:00 AM on weekdays and 7:30 AM–10:30 AM on weekends
  • 1 restaurant
  • 1 bar
  • Manager's reception (select days)

Restaurants on site

  • The Eterie

Family friendly

  • Laundry facilities
  • Microwave
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Conference space (5612 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Renovated entire property – March 2020

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • LCD TV
  • MP3 dock
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
3 children, per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hotel Syracuse
Embassy Suites Syracuse
Syracuse Embassy Suites
East Syracuse Embassy Suites
Embassy Suites East Syracuse
Embassy Suites Syracuse Hotel
Embassy Suites Syracuse Hotel
Embassy Suites Syracuse East Syracuse
Embassy Suites Syracuse Hotel East Syracuse

Embassy Suites Syracuse Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 559 out of 1004 reviews" "
Rating 8 - Good. 205 out of 1004 reviews" "
Rating 6 - Okay. 102 out of 1004 reviews" "
Rating 4 - Poor. 83 out of 1004 reviews" "
Rating 2 - Terrible. 55 out of 1004 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sunny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Great service
Stayed 1 night in Aug 2024

10/10 Excellent

Zipora

Stayed 1 night in Aug 2024

10/10 Excellent

Duran

Liked: Cleanliness, staff & service, property conditions & facilities
It was very clean
Stayed 2 nights in Aug 2024

8/10 Good

Timothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Ashley

Stayed 1 night in Aug 2024

8/10 Good

Melanie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, easy to get around the city from here. Pool is a good size and the rooms are nice and big/long.
Stayed 3 nights in Aug 2024

4/10 Poor

Ronald

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Brian

Stayed 1 night in Aug 2024

6/10 Okay

Richard, McAllen

Travelled with partner
The hotel was good but not the standard that I have always experienced. 1. Bathtub had a small hole in the tub. 2. Shower curtain was worn and torn at the top. 3. Floor mat was slightly wet before I even used the shower. 4. Staff at the bar area were overworked, understaffed and were not able to be friendly bae cause they were so busy trying to help other guest. (They need more staff) also use of coupons for a free drink are too restrictive. 5. Area where the hotel is located it too isolated and neighboring hotel next door had their guest just hanging out ondee a tree with folding chairs just hanging out. Made Embassy Suites look very cheap. I was over all disappointed but maybe I just had my expectations higher than what it should have been.
Stayed 1 night in Aug 2024

6/10 Okay

Margaret

Travelled with family
Disliked: Property conditions & facilities, room comfort
We always love staying at an Embassy Suite but this one took awhile to check in, employee error, and wrong size mattress pad and sheets on bed. This was very uncomfortable.
Stayed 1 night in Aug 2024

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Brenda

Travelled with family and small children
Disliked: Property conditions & facilities
The room was nice, clean. My biggest issue was the pool. The water was so cloudy couldn’t see anything . Maybe lacking chemicals. It was also freezing cold
Stayed 1 night in Aug 2024

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Evergiste

Liked: Cleanliness, staff & service, property conditions & facilities
All
Stayed 1 night in Aug 2024

8/10 Good

Fabienne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gentleman at the Reception was very nice even though overwhelmed because he was alone at the front desk and there were multiple check-ins at the same time. Beautiful hotel!
Stayed 1 night in Aug 2024

10/10 Excellent

Heather

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean - easy check in - breakfast and parking included - close to the airport :)
Stayed 1 night in Aug 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Property itself was very nice, the workers not so much.
Stayed 1 night in Aug 2024

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Aug 2024

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and accomodating. The room was very spacious with a nice sitting area set apart from the bedroom. What missed the mark for me was: no shampoo provided; bed linens didn’t seem clean; bed pillows were small and lumpy; furnishings were stained. Also, we were looking forward to the breakfast - which was really disappointing. The dishes provided were dirty, no cream provided for coffee (only Coffemate); rubbery sausage rounds; and some poor guy making omelettes made to order for 20 people - ended-up waiting 20 mins for my omelette and it wasn’t the one I ordered. All-in-all, its a shame the beautiful ambiance and decor of the building interior isn’t reticent of the other aspects of the hotel. If they took better care w overall cleanliness and provided a decent breakfast, it would be a perfect spot to stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Izevbigie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth it!
Stayed 1 night in Jul 2024

4/10 Poor

ASIF

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We preferred embassy suites due to the breakfast. But the breakfast was limited and no order to make options even available. No pan cakes, no waffles were available. The services were very limited. Also, the staff was not courteous at all except the one. Overall the stay was ok and average.So not happy at all.
Stayed 1 night in Aug 2024

6/10 Okay

Kimberly

Travelled with partner
Liked: Staff & service, property conditions & facilities
Sheets smelled moldy - they changed them the next day Bathroom light flashed like a strobe light they fixed it No omelets forks in a dirty container Breakfast usually a highlight big let down Not what it use to be sooo disappointed almost 400 dollars!
Stayed 2 nights in Aug 2024

8/10 Good

Juan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good, wished the bar had stayed open a little longer past 9:30pm but overall nice
Stayed 1 night in Aug 2024

8/10 Good

Mariella

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good except the air conditioning that was not woriking properly
Stayed 1 night in Aug 2024

10/10 Excellent

Stephanie, Sidney Center

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean with the exception of breakfast, that was very chaotic and the area was messy.
Stayed 1 night in Aug 2024