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HomeTown Inn by Red Roof East Syracuse

2.5 star property

Photo gallery for HomeTown Inn by Red Roof East Syracuse

Lobby
Lobby
Hallway
Desk, laptop workspace, blackout curtains, iron/ironing board
Lobby

Reviews

5.6 out of 10

Popular amenities

  • Housekeeping
  • Pet-friendly
  • Gym
  • 24/7 front desk
  • Parking included
  • Air conditioning

Explore the area

View map
6611 Old Collamer Rd South, East Syracuse, NY, 13057
  • Place, Brooklawn Golf Course
    ‪1 min drive‬
  • Place, Destiny USA
    ‪7 min drive‬
  • Place, Syracuse University
    ‪10 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking (Sofa Bed, Microwave & Refrigerator)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking (Sofa Bed, Microwave & Refrigerator)

  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking (Microwave & Refrigerator)

Standard Room, 1 King Bed with Sofa bed, Non Smoking (Microwave & Refrigerator)

Standard Room, 1 King Bed with Sofa bed, Non Smoking (Microwave & Refrigerator)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking (Microwave & Refrigerator)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking (Microwave & Refrigerator)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking (Microwave & Refrigerator)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking (Microwave & Refrigerator)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Microwave & Refrigerator)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking (Microwave & Refrigerator)

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Quality Inn & Suites East Syracuse - Carrier Circle
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
3.1 out of 5, 905 reviews
The price is NZ$128
includes taxes & fees
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About the area

East Syracuse

When you stay at HomeTown Inn by Red Roof East Syracuse in East Syracuse, you'll be near the airport, within a 15-minute drive of Syracuse University and Destiny USA. .This hotel is 6.8 mi (10.9 km) from JMA Wireless Dome and 10 mi (16.1 km) from New York State Fairgrounds.

What's nearby

  • Brooklawn Golf Course - 1 min drive - 1.8 km
  • Destiny USA - 7 min drive - 12.2 km
  • Syracuse University - 10 min drive - 19.0 km
  • JMA Wireless Dome - 12 min drive - 19.1 km
  • New York State Fairgrounds - 14 min drive - 22.6 km

Getting around

  • Syracuse Regional Transportation Center - 12 min drive
  • Hancock Intl. Airport (SYR) - 12 min drive

Restaurants

  • ‪McDonald's - ‬16 min walk
  • ‪John & Sons Fly Road Market - ‬4 min drive
  • ‪Cardinal Health - ‬4 min drive
  • ‪Taco Bell - ‬16 min walk
  • ‪Barbagallo's Express Mart - ‬3 min drive

About this property

HomeTown Inn by Red Roof East Syracuse

Suburban hotel with a fitness center and a 24-hour front desk
HomeTown Inn by Red Roof East Syracuse offers 126 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This East Syracuse hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 126 guestrooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a hair salon. Additional amenities at this hotel include a television in a common area and a vending machine.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Lift (81 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property allows guests 18 or over to check in with valid military ID.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night (maximum USD 105 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quality East Syracuse
Quality Hotel East Syracuse
East Syracuse Quality Inn
Hotel East Syracuse
HomeTown Inn East Syracuse
Hometown By Red Roof Syracuse
Quality Inn Syracuse Carrier Circle
HomeTown Inn by Red Roof East Syracuse Hotel
HomeTown Inn by Red Roof East Syracuse East Syracuse
HomeTown Inn by Red Roof East Syracuse Hotel East Syracuse

HomeTown Inn by Red Roof East Syracuse Reviews

Reviews

5.6
Rating 10 - Excellent. 330 out of 1116 reviews
Rating 8 - Good. 94 out of 1116 reviews
Rating 6 - Okay. 94 out of 1116 reviews
Rating 4 - Poor. 173 out of 1116 reviews
Rating 2 - Terrible. 425 out of 1116 reviews

5.6/10

Cleanliness

6.4/10

Staff & service

6.8/10

Amenities

5.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Lorraine

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Couldnt believe 1 of our rooms was dirty. Had garbage on the floor, bedding looked a bit dingy & killed bugs. Could not stay. We took our unpacked bags & went to a completely different hotel. Woll never stay there ever again.
Stayed 1 night in Aug 2025

2/10 Terrible

Ricardo

Business traveller
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2025

8/10 Good

Alicia

Disliked: Cleanliness, staff & service, property conditions & facilities
It's just as dirty and strange as the reviews say but for $60 a night I'd absolutely go back! It's $60 a night, still a deal. No bed bugs and that's all I care about.
Stayed 1 night in Aug 2025

6/10 Okay

Robert

Stayed 1 night in Aug 2025

4/10 Poor

Elethia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

You get what you pay for.

For an overnight stay it wasn’t terrible. I knew what I was getting into for that price. The rooms were somewhat clean and the front desk guys were nice.
Stayed 1 night in Aug 2025

8/10 Good

Richard

Travelled with family
Shower curtain was discusting
Stayed 1 night in Aug 2025

4/10 Poor

Abdisamed

Stayed 1 night in Aug 2025

2/10 Terrible

Cheryl

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wouldn't recommend

The room was filthy and there were dead insects on the window sill and not even sure what it was in the bed, bugs or dirt but we did not stay and had our money refunded.
Stayed 1 night in Aug 2025

2/10 Terrible

Carey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay far, far away

I have never paid for a hotel and walked away without staying there, and thus, walking away from the money I spent. This is a first, which shows how bad it is. As soon as I entered the room, I smelled urine. I started cleaning the floor, and the wipe was filthy afterwards. The room, especially the bathroom, was covered in fruit flies. It was not sanitary enough to stay, so we left. There's also a weird sign displayed that warns against drug trafficking. We told the clerk at our new hotel that we had fled our previous one. She specifically asked if it was this hotel. It was her first guess. That says a lot.
Stayed 2 nights in Aug 2025

4/10 Poor

Greg

Disliked: Cleanliness, property conditions & facilities
Dirty. Noisy. Fine for a single person who has a 6 a.m. flight. Other than that . . . No thanks. $4 for a vending machine candy bar. C’mon, man.
Stayed 1 night in Aug 2025

2/10 Terrible

Keonti

Disliked: Cleanliness, staff & service, property conditions & facilities
My room was not clean correctly whole property stink did not look like what it look like in the pictures
Stayed 1 night in Aug 2025

4/10 Poor

Ning

Travelled with pets
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The staff was very nice, but the room was horribly dirty. When I enter the room smell like as if someone just smoke weed in the room the minute before i came, the room feels extremely humid(even with AC on). The smell goes away the next morning due to the constant AC. I tried to turn off AC cuz I felt cold( but AC buttons were all broken, so the AC runs 24/7). I didn't take shower cuz the tub water hold looks disgusting, The linens were all dirty(some hair, some dirty stuff on it, i didn't even want take away, so i sleep on another bed which is also dirty), i didn't even change to my pajama( I was wearing my outdoor clothing to sleep).
Stayed 1 night in Aug 2025

8/10 Good

Valerie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No thank you
Stayed 1 night in Aug 2025

2/10 Terrible

Lillian

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There nothing good to say about this property the reviews are all fake this is the worse pkace i have ever stayed
That's a roaches that I kill in the bathroom
Stayed 2 nights in Aug 2025

2/10 Terrible

Rowena

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The bathroom was tiny. The sink had hairs in it. Some of the towels weren’t clean. Overall cleanliness was lacking. We do not recommend staying here.
Stayed 1 night in Aug 2025

2/10 Terrible

Laura

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a dumpster fire. It is filthy, the smoke detector was pulled out of the wall, the sheets were completely stained with God knows what. We slept on top of the sheets as it was very questionable as to whether or not they've ever been washed. There were vagrants roaming the property coming in and out the front door with no shoes apparently that's optional. It was clear that they were all under the influence of drugs and what appeared to be prostitution taking place at this property. The bathtub was so disgusting I was afraid to even think about getting into the shower. The floors were covered in soot and dust as was all the furniture. In addition the outlets began to spark when we tried to plug our cell phones in to charge. I am expecting a full refund as promised by the man at the front desk when we checked out. I would suggest that this building be demolished.
Stayed 2 nights in Aug 2025

2/10 Terrible

Staci

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

BAD

IT WAS A NIGHT MARE
Stayed 6 nights in Jul 2025

4/10 Poor

scott

Stayed 1 night in Aug 2025

4/10 Poor

Vanessa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Fred

Travelled with family

Do not stay here

Hotel was in awful condition. It had people all around the property watching you and yelling out there windows. The room had broken furniture, smelled of smoke and the sheets, bed and bathroom were disgusting. We walked into the room and left for another hotel asap. Do not stay here!!
Stayed 1 night in Aug 2025

2/10 Terrible

Kevin

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Tyeisha

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Jamie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The grounds were not mowed garbage all over the parking lot all the blinds in the windows to the office area. We’re all busted up. The inside was filthy. It smelled. There was stains all over the sheets and the comforters. The pillows were flat and there was only two pillows in the room. The shower still had filth inside of it and they were one clean towel for two people.
Stayed 1 night in Aug 2025

2/10 Terrible

Elizabeth

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
As soon as we arrived we knew we messed up booking this room. There were actual hookers, service was awful, our room wasn’t ready and when it was half an hour later, the room was disgusting. Black mold, dirty beds including blood stained sheets. Shower was so bad we couldn’t even use it. The property itself was falling apart. There were things left over from other guests. It felt very unsafe walking to the room. We couldn’t get out of there fast enough!
Stayed 1 night in Aug 2025

2/10 Terrible

Schyler

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never again!

Front Desk was helpful. However, upon approach to the hotel, overgrown with weeds and filthy hotel smelled walls were dirty. Bathtub was dirty, screaming in the hall at night. Multiple roaches seen in the morning. Walls were filthy. Gentleman at the desk canceled the remainder of our stay and refunded immediately with no question. The day after we left, there was a stabbing in the hotel.
Stayed 6 nights in Aug 2025