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Flexstay Inn Shinagawa

2.5 star property

Photo gallery for Flexstay Inn Shinagawa

Lobby
Laundry room
Exterior
Desk, iron/ironing board, free WiFi, bed sheets
Fridge, microwave, coffee/tea maker

Reviews

7.8 out of 10
Good

Popular amenities

  • Kitchen
  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

View map
1-22-19, Kitashinagawa, Shinagawa-ku, Tokyo, Tokyo-to, 140-0001
  • Place, Tokyo Tower
    ‪7 min drive‬
  • Place, Roppongi Hills
    ‪8 min drive‬
  • Place, Toyosu Market
    ‪15 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪17 min drive‬

Room options

View all photos for Single Room, Non Smoking (Cleaning is Optional with Additional Cost)

Desk, iron/ironing board, free WiFi, bed sheets

Single Room, Non Smoking (Cleaning is Optional with Additional Cost)

8.0 out of 10
Very good
(10 reviews)
  • 13 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Room, 1 Large Twin Bed, Non Smoking (Cleaning is Optional with Additional Cost)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Large Twin Bed, Non Smoking (Cleaning is Optional with Additional Cost)

8.0 out of 10
Very good
(14 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Single Room, Smoking (Cleaning is Optional with Additional Cost)

Desk, iron/ironing board, free WiFi, bed sheets

Single Room, Smoking (Cleaning is Optional with Additional Cost)

8.8 out of 10
Excellent
(3 reviews)
  • 13 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Room, 1 Large Twin Bed, Smoking (Cleaning is Optional with Additional Cost)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Large Twin Bed, Smoking (Cleaning is Optional with Additional Cost)

  • 13 sq m
  • Sleeps 2
  • 1 Large Twin Bed

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About the area

Tokyo

With a stay at Flexstay Inn Shinagawa in Tokyo (Shinagawa), you'll be a 3-minute drive from Tokyo Bay and 5 minutes from Tokyo Tower. .This hotel is 4.6 mi (7.4 km) from Shibuya Crossing and 4.7 mi (7.6 km) from Tokyo Imperial Palace.

What's nearby

  • Tokyo Tower - 7 min drive - 5.1 km
  • Roppongi Hills - 8 min drive - 5.1 km
  • Shibuya Crossing - 12 min drive - 6.4 km
  • Tokyo Big Sight - 15 min drive - 7.3 km
  • Toyosu Market - 15 min drive - 6.4 km

Getting around

  • Kitashinagawa Station - 1 min walk
  • Sengakuji Station - 2 min drive
  • Haneda Airport (HND) - 10 min drive

Restaurants

  • ‪中華そば 和渦 TOKYO - ‬3 min walk
  • ‪手打ちそば しながわ翁 - ‬3 min walk
  • ‪炭焼ソウル苑 - ‬3 min walk
  • ‪とりいち 北品川店 - ‬1 min walk
  • ‪街道めん工房 - ‬1 min walk

About this property

Flexstay Inn Shinagawa

Hotel in Tokyo, near Tokyo Bay
Flexstay Inn Shinagawa offers 55 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and slippers. Televisions come with pay movies. Kitchenettes offer refrigerators and microwaves. Bathrooms include bathtubs, bidets, toilets with an electronic bidet, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested. Housekeeping is provided on request.

Make yourself at home in one of the 55 air-conditioned rooms featuring kitchenettes with refrigerators and microwaves. Complimentary wired and wireless internet access keeps you connected, and pay movies provides entertainment. Conveniences include phones, as well as desks and coffee/tea makers.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Featured amenities include luggage storage, laundry facilities, and a water dispenser.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • No lift
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Pay films
  • TV

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 9 AM - 10 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Elevators are not available at this property.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Housekeeping is available for an additional fee and varies based on unit size

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not provide housekeeping service.

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Flexstay
Flexstay Inn
Flexstay Inn Shinagawa
Flexstay Shinagawa
Flexstay Inn Shinagawa Hotel
Flexstay Inn Shinagawa Tokyo
Flexstay Inn Shinagawa Hotel Tokyo

Flexstay Inn Shinagawa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 143 out of 502 reviews
Rating 8 - Good. 193 out of 502 reviews
Rating 6 - Okay. 127 out of 502 reviews
Rating 4 - Poor. 31 out of 502 reviews
Rating 2 - Terrible. 8 out of 502 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Riley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Missed the last shinkansen leaving from shinagawa to kyoto and had to put me and a friend up for the night. The hotel is close to another station that is one stop from shinagawa (7 minute transit in total from here to shinagawa station). The place is clean, and has all the amenities we needed for the night! Do note, if you are a very large person, it may be a little difficult to maneuver around in the shower area. It wasn’t as quiet as one might hope, but that likely is just a big city thing. It wasn’t people talking or being loud for the most part. Lots of ambulance/ police passed by throughout the night with their sirens on. That being said it didn’t wake up my friend, and I only heard them since I was already awake at the time. Definitely didn’t stop me from falling asleep! The staff was super friendly, and check in was very easy even checking in only 15 minutes or so after booking the place! Just make sure your passport is handy if you’re a foreigner! If I was going to stay in shinagawa, I would come back here for sure. Good location for transportation and good price per night!
Stayed 1 night in Jul 2025

8/10 Good

Wilfredo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

2/10 Terrible

Cecilia, MISSION VIEJO

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Staff is friendly and helpful. Room was nice size but old. No elevator so you have to carry your luggages through narrow stairs. No cleaning during entire stay- you take out your trash and request fresh towels at front desk. Hotel is 2-minute walk from Kitashinagawa station. Area can be noisy in the morning and early evening. Hotel is overpriced for its value.
Stayed 5 nights in Jun 2025

6/10 Okay

Paul

WiFi didn’t work in the room
Stayed 3 nights in May 2025

10/10 Excellent

Brayzon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3 minute walk from train station maybe shorter, it was quiet and clean and the staff was very friendly and spoke good enough english. Also had many amenities.
Stayed 4 nights in May 2025

10/10 Excellent

Sasha

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in May 2025

8/10 Good

Tracy

Liked: Cleanliness, amenities, property conditions & facilities
I was on a delayed flight and the staff responded to my message promptly advising of how I could get in after hours. Was a nice quiet place to sleep for the night!
Stayed 1 night in May 2025

10/10 Excellent

michael

Business traveller
Liked: Cleanliness, property conditions & facilities
Clean and close to a great neighbourhood
Stayed 2 nights in May 2025

10/10 Excellent

ashleigh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very nice! Room was clean and great for our needs!
Stayed 1 night in May 2025

10/10 Excellent

Bobby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is close to the train station
Stayed 4 nights in May 2025

10/10 Excellent

Koji

Stayed 1 night in Feb 2025

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good!
Stayed 6 nights in Apr 2025

10/10 Excellent

Mirlon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So clean and walking distance to train station and supermarkets.
Stayed 3 nights in Apr 2025

6/10 Okay

Sokhom

Travelled with partner
Liked: Staff & service, amenities
The room was dated, there is no room service and elervator on the premises. However it is within 500 yards to Tikashinagwas station.
Stayed 4 nights in Apr 2025

10/10 Excellent

Devonte

Stayed 9 nights in Mar 2025

8/10 Good

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the train station
Stayed 1 night in Mar 2025

10/10 Excellent

Christopher

Stayed 1 night in Mar 2025

10/10 Excellent

thien an

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area, there's a lot of good market nearby and it's right next to a family market. It's a 14 minute walk to the train station. Staff are super friendly and helpful
Stayed 7 nights in Dec 2024

4/10 Poor

David

Disliked: Cleanliness, property conditions & facilities
Put me in a smoking room without a heads-up. The staff kept my luggage without giving me a name tag. There was a bug in the bath tub. The towels were thin and uncomfortable. The hotel is located in an area that’s hard to get to places.
Stayed 1 night in Dec 2024

10/10 Excellent

Saurabh

Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Tcher

Stayed 7 nights in Sep 2024

8/10 Good

Ramses

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Near Shinkansen

Very clean and comfortable, cheap washers and dryers. Nothing much to to in the are and it has a lot of local restaurants that won’t let you in. It’s good place to sleep to take the Shinkansen the next day to a different city
Stayed 1 night in Sep 2024

6/10 Okay

Toshiyuki

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
部屋がにんにく臭がしたのが残念でした。気持ちよく寝ることができませんでした。気をつけて欲しいです。
Stayed 1 night in Jul 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024