Family accommodation in Bel Air

The staffs were excellent!!! Properties are not updared but not bad. I really liked the staffs were very aware.

No parking and garage near are $30 overnight w no in & out access this is a huge inconvinenace to be forced to stay out all day instead of coming and going as needed

The location is convenient if you have to fly out of LAX. The shuttle service runs every hour so you don’t have to worry about getting to and from the airport. Depending on the time of day, the hotel can get pretty hectic, but the staff is professional and work quickly. The downside to that fast service is that the customer service suffers. When I checked in, the staff members spoke really fast, was not very warm or friendly, but had that cold professional tone/manner.

Had a lovely stay here, it’s a beautiful hotel and all staff are really lovely. The bed/room is so comfortable. Would definitely stay here again! Thank you for having us :-)

Great Stay

The convenience to and from the airport. The check in and check out process. Did not like the wait times for shuttle to and from the airport.