The Sebel Residences Melbourne Docklands Serviced Apartments

4.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Sebel Residences Melbourne Docklands Serviced Apartments

Apartment, 1 Bedroom, Balcony, View | Balcony
Outdoor pool
Tennis court
Apartment, 1 Bedroom, Balcony, View | View from room
Apartment, 1 Bedroom, Balcony, View

Reviews

8.4 out of 10

Very good

Popular amenities

  • Spa
    Spa
  • Room service
    Room service
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available
  • Washer
    Washer
  • Parking available
    Parking available

Explore the area

Map
18 Aquitania Way, Docklands, VIC, 3008
  • Marvel Stadium
    9 min walk
  • Collins Street
    14 min walk
  • Queen Victoria Market
    19 min walk
  • Melbourne, VIC (MEL-Tullamarine)
    19 min drive

Room options

Apartment, 2 Bedrooms, Balcony, View

  • 79 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Harbor view
  • Sleeps 5
  • 1 Queen Bed and 1 Double Bed

Apartment, 3 Bedrooms, Balcony, View

  • 100 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Harbor view
  • Sleeps 7
  • 1 Queen Bed and 2 Double Beds OR 1 Queen Bed, 1 Double Bed and 2 Twin Beds

Studio, 1 Queen Bed, Balcony

  • 45 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Apartment, 1 Bedroom, Balcony, View

  • 55 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

Apartment, 2 Bedrooms

  • 84 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

Apartment, 1 Bedroom

  • 55 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Melbourne

Located in Melbourne (Docklands), The Sebel Residences Melbourne Docklands Serviced Apartments is within a 5-minute drive of Queen Victoria Market and Marvel Stadium. .This aparthotel is 1.5 mi (2.5 km) from Crown Casino and 1.7 mi (2.8 km) from SEA LIFE Melbourne.

What's nearby

  • Marvel Stadium - 9 min walk - 0.8 km
  • Queen Victoria Market - 19 min walk - 1.6 km
  • Crown Casino - 3 min drive - 2.5 km
  • SEA LIFE Melbourne - 3 min drive - 2.8 km
  • Melbourne Central - 4 min drive - 2.9 km

Getting around

  • North Melbourne Station - 15 min walk
  • Southern Cross Station - 16 min walk
  • Melbourne Airport (MEL) - 19 min drive

Restaurants

  • ‪Archie Brothers Cirque Electriq Melbourne - ‬5 min walk
  • ‪China Bar Docklands - ‬6 min walk
  • ‪Cargo Restaurant - ‬2 min walk
  • ‪Archer's - ‬4 min walk
  • ‪Sushi Yuzen - ‬5 min walk

About this property

The Sebel Residences Melbourne Docklands Serviced Apartments

Boardwalk/promenade Melbourne aparthotel in Docklands with a fitness center
The Sebel Residences Melbourne Docklands Serviced Apartments offers 65 accommodations with washers/dryers and DVD players. These individually decorated and furnished accommodations have separate sitting areas and include dining tables. 42-inch LCD televisions come with premium satellite channels. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Melbourne aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the aparthotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include deep-tissue massages, facials, and body treatments.
Make yourself at home in one of the 65 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. 42-inch LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and separate sitting areas.
Pamper yourself with onsite massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool and a fitness center. This aparthotel also features complimentary wireless internet access, concierge services, and a hair salon.
Satisfy your appetite for lunch or brunch at Carpi Café, a restaurant which specializes in local cuisine, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 7 AM to 1:00 PM for a fee.
Featured amenities include limo/town car service, a computer station, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and 1:00 PM.
Carpi Café - This café specializes in local cuisine and serves breakfast, brunch, and lunch.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Filipino, French, Hindi, Indonesian, Thai, Vietnamese

Property amenities

Pool/Spa

  • Outdoor pool
  • Massages
  • Spa services
  • 2 treatment rooms
  • Facials
  • Body treatments
  • Prenatal massages
  • Deep-tissue massages

Internet

  • Free WiFi

Parking and transport

  • Secured covered self parking on site (AUD 40 per night)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Limo/town car service

Family friendly

  • Cots (infant beds): AUD 15.0 per night
  • Children stay for free (see details)

Restaurants on site

  • Carpi Café

Kitchen

  • Fridge (full size)
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Cookware/dishes/utensils
  • Coffee/tea maker
  • Toaster
  • Electric kettle

Dining

  • Cooked-to-order breakfast available for a fee daily 7 AM–1:00 PM: AUD 10-30 for adults and AUD 8-15 for children
  • 1 restaurant
  • Dining table
  • Room service available

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: AUD 55.0 per night

Bathrooms

  • Shower
  • Free toiletries
  • Hairdryer
  • Towels provided
  • Shampoo
  • Soap

Living spaces

  • Living room
  • Dining room
  • Library
  • Sitting area

Entertainment

  • 42-inch LCD TV with satellite service
  • DVD player

Outdoor areas

  • Terrace
  • Barbecue
  • Outdoor furniture

Laundry

  • Dryer
  • Dry cleaning/laundry service
  • Laundry facilities
  • Laundry detergent

Work spaces

  • Computer station
  • Desk

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals exempt from fees
  • Pet friendly
  • AUD 150 per accommodation per stay
  • 1 total (up to 15 kg per pet)
  • Pets allowed in specific rooms
  • Welcoming cats and dogs only

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Soundproofing
  • Wheelchair-accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Limited housekeeping
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • Free newspapers (reception)

Location highlights

  • On the waterfront
  • Near the boardwalk
  • Near a train station
  • In the business district
  • In the shopping district
  • Near a health or beauty spa
  • On the boardwalk

Things to do

  • Fitness centre
  • Indoor pool access nearby
  • Bike rentals nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Security system

General

  • 65 rooms
  • 8 buildings
  • Individually decorated
  • Individually furnished
  • At least 80% of lighting from LEDs

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.4 percent for credit card payments
The check-in location differs from the property location; go to: [18 Aquitania Way, New Quay in Docklands]
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of AUD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
12 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 55.0 per night
Cribs (infant beds) are available for AUD 15.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 500.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 10 to 30 for adults, and AUD 8 to 15 for children
  • Covered self parking fee: AUD 40 per night
  • Pet fee: AUD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 15.0 per night
  • Rollaway bed fee: AUD 55.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a security system
This property is professionally cleaned

We should mention

Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Sebel Residences Melbourne Docklands Apartment
Docklands Grand Mercure
Grand Mercure Apartments Docklands Apartment
Grand Mercure Apartments Apartment
Sebel Residences Melbourne Apartment
Grand Mercure Apartments
Sebel Residences Melbourne Docklands
Sebel Residences Melbourne
Sebel Residences Apartment
Sebel Residences
Docklands Apartments Grand Mercure
Grand Mercure Apartments Docklands
The Sebel Residences Melbourne Docklands

The Sebel Residences Melbourne Docklands Serviced Apartments Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 754 out of 1594 reviews" "
Rating 8 - Good. 527 out of 1594 reviews" "
Rating 6 - Okay. 180 out of 1594 reviews" "
Rating 4 - Poor. 92 out of 1594 reviews" "
Rating 2 - Terrible. 41 out of 1594 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Ashley

Liked: Cleanliness
Stayed 1 night in Aug 2024

8/10 Good

Bill

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great area, great size, nice and quiet, close to city, good access to public transport. Only problem was on arrival there was a lot of guests waiting at reception with only 1 receptionist working.
Stayed 2 nights in Jul 2024

6/10 Okay

Nathan

Liked: Property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, room comfort
Great memory for guests
The receptionist remembered me from when I check in three years ago!
Stayed 1 night in Jul 2024

6/10 Okay

Michelle

No communication from the hotel at any point really, even check in. Pretty much that’s your room and there’s the wifi info. No satellite tv like advertised, just normal tv. No access to the pool. No information even as to where the pool was. Hair dryer didn’t work at all. The Bedroom tv remote, when changing the channels, turned the lounge room tv on several times, through a closed door. Great location. But would’ve stayed somewhere else had I known more.
Stayed 1 night in Jun 2024

10/10 Excellent

Courtney

Liked: Cleanliness, amenities, property conditions & facilities
I can’t rate this place high enough, absolutely amazing customer service, I had been out and came back at 2am and was unable to get into my room (my own fault) and the person on duty was there to help in minutes, place was incredible, so clean and stunning. It’s in a gorgeous spot 30 second walk to the promenade can’t wait to come back
Stayed 1 night in Jun 2024

10/10 Excellent

Matthew

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Stayed in a 3 bedroom apartment for 4 nights, apartment was fabulous, we were in the Nolan tower, amazing views from every room, apartment was clean, tidy & had everything we needed. Will definitely stay again.
Stayed 4 nights in Jun 2024

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 5 nights in Jun 2024

8/10 Good

Fiona

Liked: Cleanliness, room comfort
Great location
Lovely staff at the front desk. Easy walk to Marvel Stadium Trams close by.
Stayed 2 nights in Jun 2024

4/10 Poor

Daryle

Travelled with partner
Disliked: Amenities
Bedroom and bed extremely small; rooms cold as air conditioner would not turn on to heat; trying to get to book in was difficult and had to park well away from the actual reception area of the Sebel and then getting to the actual parking area had its issues and unfortunately the Docklands area has lot it's attraction as very sad to see the amount of restaurants closed
Stayed 1 night in Jun 2024

2/10 Terrible

Wayne

Disliked: Cleanliness, property conditions & facilities
It was hidden away hard to find The building was dodgy AF Limited interactions with Staff made me feel like I was a second class citizen but they happily took my money and then charged me an extra $200 before I even got my room key that didn’t even work and when I tried to get assistance nobody wanted to help Homeless people have better conditions than the room it felt like I had to bathe in sanitizer just to stay in the room
Stayed 2 nights in May 2024

8/10 Good

Dina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very handy to eateries and entertainment. Nice apartment containing everything we needed. The bedroom was tiny and we had to squeeze around the bed. The TV aerial was broken and even on repair, we still weren't able to watch all channels. Not a big deal, but still....
Stayed 1 night in May 2024

8/10 Good

Cassandra

Liked: Cleanliness, property conditions & facilities
Safe and convenient ! The accommodation was close to everything , room was clean !
Stayed 1 night in May 2024

10/10 Excellent

Troy

Liked: Cleanliness, property conditions & facilities
High end ,low price
Stayed 1 night in May 2024

8/10 Good

michael

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in May 2024

10/10 Excellent

Marybeth

Travelled with family
Liked: Cleanliness, property conditions & facilities
Love the location and room is tidy and clean,
Stayed 2 nights in Nov 2023

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Good apartment. Some drawers for clothes would have been nice
Stayed 3 nights in Apr 2024

10/10 Excellent

Brendan Duncan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our apartment had a fantastic view over Dockland, Marvel stadium along the waterfront all the way to the bridge. It was very spacious which was just what we needed. Docklands remains very quiet but it’s a short walk to the tram to get into Melbourne. Great place to stay with the family
Stayed 2 nights in Mar 2024

10/10 Excellent

Elzbieta

Liked: Cleanliness, room comfort
Home away from home
The view from my window
Stayed 2 nights in Mar 2024

10/10 Excellent

Carol

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location for a concert at Marvel Stadium. I would definitely stay again
Stayed 1 night in Mar 2024

10/10 Excellent

Leah, Red Hill

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was very convenient for us as we were going to Marvel Stadium so we could walk there, there were alot of restaurants around to choose from also
Stayed 1 night in Feb 2024

6/10 Okay

John

Travelled with family
Disliked: Cleanliness, room comfort
Bed bugs
There was only 1 thing that let the hotel and our stay down. There were bugs in the couch and we got eaten alive. We stayed 3 nights. After the 1st night we werent sure if it was bed bugs or the couch. But our next day was so busy we didnt get home till late and went straight to bed. We didnt get anymore bites. We also then worked out it was mostly on areas we either sat or was leaning on the couch. I would have complained straight away but there was really no point as we didjt have time to move all our stuff as we had things we needed to do on our short trip. Was so annoying not to be able to sit down on the couch to put shoes or or relax before bed.
Stayed 3 nights in Feb 2024

2/10 Terrible

Kiri

Disliked: Cleanliness, property conditions & facilities
Phone didn’t work in my room. No room service. 1 aircon didn’t work. Rubbish from previous traveller left. Wouldn’t stay again!
Stayed 2 nights in Feb 2024

8/10 Good

M D

Liked: Cleanliness, room comfort
Stayed 15 nights in Jan 2024