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OUTRIGGER Kaanapali Beach Resort

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for OUTRIGGER Kaanapali Beach Resort

View from room
Beach/ocean view
Room, 2 Queen Beds, Oceanfront | View from room
Room, Multiple Beds, Oceanfront | View from room
Aerial view

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Pet-friendly
  • Laundry

Explore the area

Map
2525 Kaanapali Parkway, Lahaina, HI, 96761
  • Kaanapali Beach
    6 min walk
  • Black Rock
    8 min walk
  • Whalers Village
    8 min walk
  • Kapalua, HI (JHM-West Maui)
    17 min drive

Room options

View all photos for Junior Suite, Multiple Beds (Premium Courtyard)

Junior Suite, Multiple Beds (Premium Courtyard)

Junior Suite, Multiple Beds (Premium Courtyard)

  • 63 sq m
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Courtyard View (Newly Renovated)

View from room

Premium Room, 2 Queen Beds, Courtyard View (Newly Renovated)

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Accessible, Courtyard View (Newly Renovated)

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Accessible, Courtyard View (Newly Renovated)

  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View

Room, 1 King Bed, Ocean View

Room, 1 King Bed, Ocean View

  • 39 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Partial Ocean View

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Partial Ocean View

  • 39 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Multiple Beds, Ground Floor (Courtyard)

Premium bedding, in-room safe, desk, laptop workspace

Room, Multiple Beds, Ground Floor (Courtyard)

  • 39 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Premium Room, Multiple Beds, Ground Floor (Newly Renovated)

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, Multiple Beds, Ground Floor (Newly Renovated)

  • 39 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Room, 2 Queen Beds, Oceanfront

Room, 2 Queen Beds, Oceanfront | View from room

Room, 2 Queen Beds, Oceanfront

  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Partial Ocean View

View from room

Room, 1 King Bed, Partial Ocean View

  • 39 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Ocean View

View from room

Room, 2 Queen Beds, Accessible, Ocean View

  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Multiple Beds, Oceanfront

Premium bedding, in-room safe, desk, laptop workspace

Room, Multiple Beds, Oceanfront

  • 39 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Room, 2 Queen Beds, Ocean View

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Ocean View

  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Courtyard View

View from room

Room, 2 Queen Beds, Courtyard View

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Ocean View (Newly Renovated)

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 2 Queen Beds, Ocean View (Newly Renovated)

  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, Multiple Beds, Courtyard View (Newly Renovated)

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, Multiple Beds, Courtyard View (Newly Renovated)

  • 63 sq m
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Room, Multiple Beds, Garden View

Premium bedding, in-room safe, desk, laptop workspace

Room, Multiple Beds, Garden View

  • 39 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Premium Room, 2 Queen Beds, Garden View (Newly Renovated)

Premium Room, 2 Queen Beds, Garden View (Newly Renovated)

Premium Room, 2 Queen Beds, Garden View (Newly Renovated)

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Multiple Beds, Ground Floor (Courtyard)

Premium bedding, in-room safe, desk, laptop workspace

Room, Multiple Beds, Ground Floor (Courtyard)

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Bed

View all photos for Premium Room, 1 King Bed, Accessible, Oceanfront (Newly Renovated)

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Accessible, Oceanfront (Newly Renovated)

  • 39 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Oceanfront (Newly Renovated)

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Oceanfront (Newly Renovated)

  • 39 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Partial Ocean View (Newly Renovated)

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 2 Queen Beds, Partial Ocean View (Newly Renovated)

  • 39 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Garden View

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Garden View

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Multiple Beds, Courtyard View

Room, Multiple Beds, Courtyard View

Room, Multiple Beds, Courtyard View

  • 39 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Premium Room, 1 King Bed, Garden View (Newly Renovated)

Premium Room, 1 King Bed, Garden View (Newly Renovated)

Premium Room, 1 King Bed, Garden View (Newly Renovated)

  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Accessible, Partial Ocean View (Newly Renovated)

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 2 Queen Beds, Accessible, Partial Ocean View (Newly Renovated)

  • 39 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Accessible, Oceanfront (Newly Renovated)

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 2 Queen Beds, Accessible, Oceanfront (Newly Renovated)

  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, Multiple Beds, Ground Floor (Newly Renovated)

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, Multiple Beds, Ground Floor (Newly Renovated)

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Bed

View all photos for Premium Room, 2 Queen Beds, Oceanfront (Newly Renovated)

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 2 Queen Beds, Oceanfront (Newly Renovated)

  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Courtyard View (Newly Renovated)

View from room

Premium Room, 1 King Bed, Courtyard View (Newly Renovated)

  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Partial Ocean View (Newly Renovated)

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Partial Ocean View (Newly Renovated)

  • 39 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible, Ocean View (Newly Renovated)

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Accessible, Ocean View (Newly Renovated)

  • 39 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Ocean View (Newly Renovated)

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Ocean View (Newly Renovated)

  • 39 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible, Partial Ocean View (Newly Renovated)

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Accessible, Partial Ocean View (Newly Renovated)

  • 39 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Royal Lahaina Resort & Bungalows

Pool
Spa
Pet-friendly
Free WiFi
4.0 out of 5, Very good, (1181)
The price is NZ$1,013
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Royal Lahaina Resort & Bungalows

About the area

Kaanapali

With a stay at OUTRIGGER Kaanapali Beach Resort in Kaanapali, you'll be on the beach, within a 10-minute walk of Kaanapali Beach and Black Rock. .This beach resort is 0.4 mi (0.6 km) from Whalers Village and 0.7 mi (1.2 km) from Kaanapali Kai Course at Kaanapali Golf Resort.
View more Resorts in KaanapaliOpens in a new window

What's nearby

  • Kaanapali Beach - 6 min walk
  • Black Rock - 8 min walk
  • Whalers Village - 8 min walk
  • Kaanapali Golf Courses - 12 min walk
  • Kaanapali Kai Course at Kaanapali Golf Resort - 14 min walk

Getting around

  • West Maui Airport (JHM) - 17 min drive

Restaurants

  • ‪Monkeypod Kitchen by Merriman - ‬7 min walk
  • ‪Leilani's on the Beach - ‬9 min walk
  • ‪Hula Grill Kaanapali - ‬8 min walk
  • ‪Island Vintage Coffee - ‬7 min walk
  • ‪Häagen-Dazs - ‬6 min walk

About this property

OUTRIGGER Kaanapali Beach Resort

Ocean view with outdoor pool, near Whalers Village
OUTRIGGER Kaanapali Beach Resort offers 432 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies or patios. Accommodations offer separate sitting areas and include dining tables. Beds feature premium bedding. 55-inch LED televisions come with cable channels and Netflix. Bathrooms include bathtubs or showers with rainfall showerheads, and hair dryers.

This Kaanapali resort provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the resort include an outdoor pool.

Children under 17 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 432 air-conditioned rooms featuring LED televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and hair dryers.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this resort include complimentary wireless internet access, concierge services, and gift shops/newsstands. Guests can get around on the complimentary shuttle, which operates within 1 miles.
Satisfy your appetite with local cuisine at Maui Brew Company, a beachfront restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Kaanapali? This resort has 4000 square feet (372 square meters) of space consisting of conference space and 3 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Maui Brew Company - This beachfront restaurant specializes in local cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Pau Hana Pool Shack - This poolside café specializes in American cuisine and serves lunch and light fare. Open daily.
Hele On - Overlooking the garden, this restaurant serves breakfast only. Open daily.

Languages

Chinese (Mandarin), English, Filipino, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured self parking on site (USD 25 per night; includes in/out privileges)
  • Secured covered valet parking on site (USD 35 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Free local area shuttle up to 1 miles
  • Free shopping centre shuttle

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: USD 31.41 for adults and USD 31.41 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Maui Brew Company
  • Pau Hana Pool Shack
  • Hele On

Things to do

  • Evening entertainment
  • Outdoor pool
  • Sailing
  • Scuba diving
  • Shopping
  • Snorkelling
  • Surfing/body boarding
  • Waterskiing
  • Windsurfing
  • Surfing lessons

Family friendly

  • Children's games
  • Dining table
  • Free area shuttle
  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Gift shop/newsstand
  • Corner/local shop
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf cart
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Water sports equipment
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (4000 square feet)
  • Meeting rooms - 3

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 178
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • 12 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 86
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Beach towels
  • Designated smoking areas
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • Romance packages available
  • Shared microwave
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cots/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch LED TV
  • TV channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Mini fridge

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 148 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 45 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 47.19 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 53.08 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach towels
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 31.41 for adults and USD 31.41 for children
  • Covered self parking fee: USD 25 per night (in/out privileges)
  • Covered valet parking fee: USD 35 per night (in/out privileges)
  • Pet fee: USD 148 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 47.19 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - TA-043-621-7856-01
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 9:00 PM
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Children under 17 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Kaanapali Beach
Kaanapali Beach Hotel
Aston At The Whaler On Kaanapali Beach Maui/Lahaina
The Whaler Maui
The Whaler On Kaanapali Beach Hotel Lahaina
Whaler Kaanapali Beach
Whaler On Kaanapali Beach Lahaina
Hotel Ka Anapali Beach
Kaanapali Beach Hotel Maui/Lahaina
Ka Anapali Beach Hotel

OUTRIGGER Kaanapali Beach Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 649 out of 1016 reviews" "
Rating 8 - Good. 237 out of 1016 reviews" "
Rating 6 - Okay. 76 out of 1016 reviews" "
Rating 4 - Poor. 36 out of 1016 reviews" "
Rating 2 - Terrible. 18 out of 1016 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

KC

Stayed 3 nights in Aug 2024

10/10 Excellent

Karl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, pleasant staff, close to shopping and dining, clean and nice rooms, close to amazing snorkeling
Stayed 6 nights in Sep 2024

10/10 Excellent

Hailey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

2/10 Terrible

Arghavan

Disliked: Cleanliness, staff & service, property conditions & facilities
not so clean and not a good service
Stayed 5 nights in Sep 2024

10/10 Excellent

esteban

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Employees were amazing especially the valet. View was amazing and the rooms were so nice! Property was clean and very well kept. We had breakfast there but wouldnt recommend it. $30 per person ($60 total) all you can eat buffet of eggs sausages and bacon along with some cereal or pastries. I saw a lady get a plastic to go box and put a pastry in. I asked the miss at the register for a box and she said they arent able to do that even though someone just did. Aside from that its a great hotel to stay at. Also 8 mins away from whalers village which is a nice little mall to walk to.
Stayed 2 nights in Sep 2024

10/10 Excellent

Laurence

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
First class!
Stayed 6 nights in Sep 2024

10/10 Excellent

Jeziel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for a night and had a great experience. The breakfast buffet is amazing!
Stayed 1 night in Sep 2024

10/10 Excellent

Jimi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a blast at this resort. People were very nice. The resort was very clean and organized
Stayed 5 nights in Sep 2024

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful resort, located right on the waterfront, and close to shopping. The staff were all very friendly and it was really nice to have several options for free Hawaiian culture-type classes. The property is beautiful and well maintained. My only suggestion for improvement would be for food options. The Maui Brewing Company is located on site, but they didn't have much on the menu for local cuisine, just mostly your typical pub food. It would have been nice to have some local dishes available.
Stayed 5 nights in Sep 2024

10/10 Excellent

Ross

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location on Kaanapali Beach. Hotel grounds are peaceful and relaxing with plenty of lawn chairs. Hotel staff are all great, true Aloha spirit comes across. Maui brewing and restaurant on premises is nice and food is excellent in addition to the beer.
Stayed 6 nights in Sep 2024

10/10 Excellent

Dixie

Stayed 7 nights in Aug 2024

4/10 Poor

Jennifer

Travelled with family, Travelled with group
Liked: Property conditions & facilities
Disliked: Staff & service
After 14 hours of traveling and standing in line for quite some time to check-in, we received room keys and towel keys. We immediately misplaced the towel keys with all the luggage and exhaustion and asked for additional. It was a BIG deal to get extra keys. The manager had to be called and I felt like we were being interrogated. House-keeping did not make beds every day but did replace towels. Upon checking out you had to bring back down the towels and all hotel keys which you still need to the key to exit the parking. One of our towels blew off the balcony when placed overnight to dry and we were charged $50! I was told to read the fine print on the back of the keys. I think for this charge it should be verbalized at check in that you must return all towels or you will be charged $50 per towel. We only used the pool once. That was an expensive 20 min!
Stayed 3 nights in Sep 2024

10/10 Excellent

Danyelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous beach and location. If you are looking for a pool with all the bells and whistles for kids, this is not the place. If you want peace and quiet and desire to lounge on a beautiful green lawn under shade trees on a gorgeous beach and are looking for an unpolished laid back Hawaiian feel, this is it!
Stayed 6 nights in Sep 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Resort was very nice, and all the staff were very friendly and helpful. Was a little disappointed with the Hele On...slow service at the window one and the buffet was a little overpriced for the selection. But we really enjoyed the location and the beach was beautiful!
Stayed 5 nights in Sep 2024

10/10 Excellent

Sherlon Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful. The workers were very friendly. We can’t wait to return.
Stayed 6 nights in Sep 2024

8/10 Good

Veronica Rose

Travelled with family
Liked: Cleanliness, staff & service
Neat place
Stayed 4 nights in Sep 2024

10/10 Excellent

LAURIE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Simran

Stayed 5 nights in Aug 2024

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay. The views from the property are amazing. Easily walk to Whalers village for some shopping or just walk onto the beach and snorkel at black rock. The traditional activities of lei making and such are a nice added bonus. The pool is on the smaller side but I’m not there to use the pool.
Stayed 4 nights in Sep 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have yoga class available in morning
Stayed 5 nights in Sep 2024

6/10 Okay

john randolph

Travelled with family
The room smelt like mildew, one elevator was out of service. We had to call the front desk to get toilet paper. The check in process was very slow at 10pm, we were the only one and it took too long after flying 15 hours. The grounds are nice, but the rooms are dated, looked like a 1980 motel.
Stayed 7 nights in Sep 2024

10/10 Excellent

greggory

Stayed 2 nights in Sep 2024

10/10 Excellent

randy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful place to stay. Enjoyed how we could walk up and down the beach while staying close to the resort. Staff was amazing!
Stayed 4 nights in Sep 2024

10/10 Excellent

Chris

Travelled with partner
Liked: Amenities
Great location! Whaler’s Village was nice short walk and great hotel resort! We loved it!
Stayed 4 nights in Sep 2024

10/10 Excellent

Farzad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay.
Stayed 4 nights in Aug 2024