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Holiday Inn Express Melbourne Southbank, an IHG Hotel

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Melbourne Southbank, an IHG Hotel

Exterior
Standard Room, 1 Queen Bed, Accessible (Free Breakfast)
Bar (on property)
Exterior
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast included
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Parking available
    Parking available
  • Gym
    Gym

Explore the area

Map
35-47 City Road, Southbank, VIC, 3006
  • Melbourne Arts Centre
    4 min walk
  • Southbank Promenade
    4 min walk
  • Fed Square
    6 min walk
  • Melbourne, VIC (MEL-Tullamarine)
    24 min drive

Room options

View all photos for Standard Room, 2 Single Beds (Free Breakfast)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Single Beds (Free Breakfast)

  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Queen Beds (High Floor)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds (High Floor)

  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Single Beds (High Floor)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Single Beds (High Floor)

  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed (High Floor)

View from room

Standard Room, 1 King Bed (High Floor)

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Garden View (Botanic, Free Brkfast)

City view

Standard Room, 1 King Bed, Garden View (Botanic, Free Brkfast)

  • 24 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Free Breakfast)

Standard Room, 1 King Bed (Free Breakfast)

Standard Room, 1 King Bed (Free Breakfast)

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (High Floor)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 Queen Bed (High Floor)

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room (Free Breakfast)

View from room

Standard Room (Free Breakfast)

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed, Accessible (High Floor)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible (High Floor)

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Free Breakfast)

Standard Room, 1 Queen Bed, Accessible (Free Breakfast)

Standard Room, 1 Queen Bed, Accessible (Free Breakfast)

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds (Free Breakfast)

View from room

Standard Room, 2 Queen Beds (Free Breakfast)

  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (High Floor)

View from room

Standard Room, 1 King Bed (High Floor)

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (Free Breakfast)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 Queen Bed (Free Breakfast)

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior
Mercure Melbourne Southbank
Free WiFi
Air conditioning
Breakfast available
Business services
4.2 out of 5, Very good, (1003)
The price is NZ$230
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Mercure Melbourne Southbank

About the area

Melbourne

With a stay at Holiday Inn Express Melbourne Southbank, an IHG Hotel in Melbourne (Southbank), you'll be within a 5-minute walk of Melbourne Arts Centre and Southbank Promenade. .This hotel is 0.5 mi (0.8 km) from Collins Street and 0.7 mi (1.2 km) from Crown Casino.

What's nearby

  • Collins Street - 10 min walk - 0.9 km
  • Bourke Street Mall - 14 min walk - 1.2 km
  • Crown Casino - 14 min walk - 1.2 km
  • Melbourne Central - 17 min walk - 1.4 km
  • Rod Laver Arena - 20 min walk - 1.7 km

Getting around

  • Flinders Street Station - 7 min walk
  • Melbourne Central Station - 19 min walk
  • Melbourne, VIC (MEB-Essendon) - 20 min drive

Restaurants

  • ‪Waterfront Southgate - ‬4 min walk
  • ‪Grill'd - ‬3 min walk
  • ‪Roll'd - ‬4 min walk
  • ‪Belgian Beer Cafe Melbourne - ‬3 min walk
  • ‪BearBrass - ‬3 min walk

About this property

Holiday Inn Express Melbourne Southbank, an IHG Hotel

Hotel with free breakfast, steps from Melbourne Arts Centre
Holiday Inn Express Melbourne Southbank, an IHG Hotel offers 345 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 49-inch Smart televisions come with premium cable channels. Bathrooms include showers with hydromassage showerheads, complimentary toiletries, and hair dryers.

This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Stay in one of 345 guestrooms featuring Smart televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a television in a common area. Additional features at this hotel include a living plant wall, tour/ticket assistance, and a banquet hall.
Satisfy your appetite at Great Room Restaurant, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. A complimentary continental breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. This hotel has 4 meeting rooms available for events. Self parking (subject to charges) is available onsite.
A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Great Room Restaurant - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open 24 hours.

Languages

English, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (AUD 35 per night; includes in/out privileges)
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Free continental breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • Great Room Restaurant

Things to do

  • 24-hour fitness centre
  • Bike parking
  • Bike storage

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Meeting rooms - 4

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Living plant wall
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 49-inch smart TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini fridge

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Phone
  • Recycling
  • Restaurant dining guide
  • Safe
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.9 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Self parking fee: AUD 35 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.9 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Holiday Inn Express Melbourne Southbank
Holiday Inn Express Melbourne Southbank, an IHG Hotel Hotel
Holiday Inn Express Melbourne Southbank, an IHG Hotel Southbank

Holiday Inn Express Melbourne Southbank, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 483 out of 806 reviews" "
Rating 8 - Good. 226 out of 806 reviews" "
Rating 6 - Okay. 55 out of 806 reviews" "
Rating 4 - Poor. 21 out of 806 reviews" "
Rating 2 - Terrible. 21 out of 806 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

kay

Disliked: Cleanliness, staff & service
They didn’t service our room on one day and we had to ask for towels to be bought up and had to wait for these to arrive before we could go to sleep. When we said our room had not been serviced they asked if we had put a sign in the door and didn’t offer any assistance. No tea bags were there from day one. Chunk of hair in shower floor.
Stayed 4 nights in Oct 2024

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Top floor room with a beautiful uninterrupted view of the botanic gardens, with the arts centre spire blue lit right in front of us at night. In the morning, sunrise right onto my face. Loved it :(
Stayed 1 night in Oct 2024

10/10 Excellent

Chantelle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly, location was great everything is walkable, easy parking available at hotel, rooms were quiet and well equipped, and hotel was well maintained and cleaned well throughout. Breakfast included is nice but selection is basic but everything you need. Would stay again.
Stayed 1 night in Aug 2024

10/10 Excellent

Phi, Bellevue

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern clean rooms, good breakfast selection and setting, friendly staff.
Stayed 7 nights in Aug 2024

4/10 Poor

Moses

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Front Desk rude and dismissive
Stayed 1 night in Aug 2024

10/10 Excellent

Maria

Stayed 3 nights in Aug 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
View from our window was a bit displeasing otherwise the room was very comfortable.
Stayed 3 nights in Aug 2024

6/10 Okay

Sally

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I have stayed here a few times and have normally loved it. Not sure if they have had a change of staff but their service was really poor. Front desk staff were really not friendly. House keeping didn’t clean our room, they just pulled out bedding up and took our towels and left us with none. Had to go to the front desk to get more as they would not bring us up any. There was one guy collecting dishes from the breakfast who was very nice.
Stayed 3 nights in Aug 2024

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
Very streamlined process around check-in/check-out. Great rooms and excellent breakfast buffet
Stayed 3 nights in Aug 2024

10/10 Excellent

Kay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at Holiday Inn Express Southbank. Our room was very comfortable and the breakfast buffet was great. Walking distance to Southbank restaurants, entertainment and Flinders Street train station. We will stay again soon.
Stayed 2 nights in Aug 2024

10/10 Excellent

Li

Liked: Cleanliness, staff & service, property conditions & facilities
Clean & convenient, will stay again
Stayed 1 night in Aug 2024

8/10 Good

savica

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodation just as we booked it online, friendly and helpful staff. Beds were comfortable, and it was quiet. Booked this online, thought the parking was included in the price, it wasn't. Parking available for $35 p/n Would stay there again.
Stayed 1 night in Jul 2024

8/10 Good

hun

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not much choice for breakfast
Stayed 1 night in Jul 2024

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying at Holiday Inn Express, Southbank. Whenever we come to the city for the night we stay here. It's clean, safe, great staff, the facilities are well looked after and the buffet breaky is always a winner!
Stayed 1 night in Jul 2024

10/10 Excellent

Senthilkumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location and easy accessible
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Holiday Inn Express Southbank is a modern, fresh, clean hotel well situated right behind the National Gallery of Victoria and Arts Centre for those seeing a concert or play. Moreover, it is right behind the Southbank promenade of shops, bars and restaurants and only another few minutes stroll from there into the city. It is particularly convenient for people driving into Melbourne with easy and fast access both into and out of the city. The only single drawback from our stay was, on entering the bar area for a drink, every single table was filled with empty glasses and rubbish which had not been cleared away - even though there were only two tables with people sitting having a drink on a very quiet Saturday evening. An otherwise excellent hotel was let down by either insufficient staffing or some very uninterested and or lazy staff rostered on that night. That aside, I would certainly recommend this hotel.
Stayed 1 night in Jul 2024

8/10 Good

Tehlia

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
A group travelling with 4 separate rooms, pleased we were all located on the same floor. Rooms were clean. A couple front of house staff need a little extra experience to have better empathy towards staff training as we all need to start somewhere, as well have more understanding to guess needs. Will recommend this place, would stay again. Thank you
Stayed 2 nights in Jul 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 1 night in Jul 2024

10/10 Excellent

Pravesh

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean hotel. Centrally located and breakfast included is a bonus.
Stayed 1 night in Jul 2024

10/10 Excellent

Nigel

Stayed 3 nights in Jul 2024

8/10 Good

Amandeep

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing was that no sheets were under the comforter and found but odd! Rest all was goos
Stayed 4 nights in Jul 2024

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent central location and great value accommodation gif the price. Very clean, well equipped and functional room; I like the minimalism and how the hanging rail and shelf area for suitcase are tucked away from the rest of the room by the door and not in view! Very comfortable bed with choice of firm or soft pillows, and really good blockout blind so the room was very dark for sleep. Good breakfast included. This hotel is staffed by very helpful friendly staff; nothing a problem for them including looking after luggage before check in and after checking out, plus changed my room type with no fuss. Thoroughly recommend ⭐️
Stayed 1 night in Jul 2024