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Sonesta ES Suites Reno

3.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sonesta ES Suites Reno

Courtyard
Free daily self-service breakfast
Full-sized fridge, microwave, stovetop, dishwasher
Reception
Aerial view

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking available
  • Breakfast included
  • Gym
  • Air conditioning

Explore the area

Map
9845 Gateway Dr, Reno, NV, 89521
  • Meadowood Mall
    ‪5 min drive‬
  • Reno-Sparks Convention Center
    ‪6 min drive‬
  • The Summit Reno
    ‪6 min drive‬
  • Reno, NV (RNO-Reno-Tahoe Intl.)
    ‪8 min drive‬

Room options

View all photos for Deluxe Room, 1 Single Bed

Down duvets, desk, laptop workspace, blackout curtains

Deluxe Room, 1 Single Bed

  • 53 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed (Studio)

Down duvets, desk, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed with Sofa bed (Studio)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 King Bed with Sofa bed (One Bedroom)

Superior Suite, 1 King Bed with Sofa bed (One Bedroom)

Superior Suite, 1 King Bed with Sofa bed (One Bedroom)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible (Mobility/Hearing Shower Two Bedrooms)

Down duvets, desk, laptop workspace, blackout curtains

Suite, Multiple Beds, Accessible (Mobility/Hearing Shower Two Bedrooms)

  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Hearing One Bedroom)

Down duvets, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Accessible (Hearing One Bedroom)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Hearing)

Down duvets, desk, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed, Accessible (Hearing)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible (Hearing Two Bedroom)

Down duvets, desk, laptop workspace, blackout curtains

Suite, Multiple Beds, Accessible (Hearing Two Bedroom)

  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub)

Down duvets, desk, laptop workspace, blackout curtains

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible (Mobility/Hearing Roll in Shower)

Down duvets, desk, laptop workspace, blackout curtains

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility/Hearing Roll in Shower)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite, Multiple Beds (Two Bedroom)

Down duvets, desk, laptop workspace, blackout curtains

Superior Suite, Multiple Beds (Two Bedroom)

  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

Similar properties

Front of property - evening/night

Aiden by Best Western South Reno

Pool
Pet-friendly
Parking included
Free WiFi
4.5 out of 5, Wonderful, (1696)
The price is NZ$157
for 1 room
includes taxes & fees
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About the area

Reno

Located in Reno (Reno/Tahoe Airport), Sonesta ES Suites Reno is within a 10-minute drive of Reno-Sparks Convention Center and Atlantis Casino. .This hotel is 5.3 mi (8.5 km) from Peppermill and 7.2 mi (11.6 km) from Grand Sierra Resort Casino.

What's nearby

  • Reno-Sparks Convention Center - 6 min drive
  • Atlantis Casino - 6 min drive
  • Peppermill - 8 min drive
  • Grand Sierra Resort Casino - 8 min drive
  • National Bowling Stadium - 11 min drive

Getting around

  • Reno Station - 14 min drive
  • Reno Tahoe Intl. Airport (RNO) - 8 min drive

Restaurants

  • ‪In-N-Out Burger - ‬3 min drive
  • ‪McDonald's - ‬10 min walk
  • ‪Wingstop - ‬9 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Jack in the Box - ‬4 min drive

About this property

Sonesta ES Suites Reno

Suburban Reno hotel in Reno/Tahoe Airport with free breakfast
Sonesta ES Suites Reno offers 120 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include dining tables. Beds feature down comforters. 40-inch LCD televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor tennis court, a 24-hour fitness center, and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 120 guestrooms, featuring kitchenettes with full-sized refrigerators/freezers and stovetops. 40-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and separate sitting areas, as well as phones with free local calls.
Don't miss out on the many recreational opportunities, including an outdoor tennis court, a 24-hour fitness center, and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a picnic area.
A complimentary self-serve breakfast is served on weekdays from 6:30 AM to 8:30 AM and on weekends from 7:00 AM to 9:00 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
A complimentary self-serve breakfast is served on weekdays between 6:30 AM and 8:30 AM and on weekends between 7:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (USD 5 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free self-service breakfast available 6:30 AM–8:30 AM on weekdays and 7:00 AM–9:00 AM on weekends
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Outdoor tennis court
  • Seasonal outdoor pool
  • Tennis

Family friendly

  • Dining table
  • Fence around the pool
  • Free cots/infant beds
  • Full-sized fridge
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Outdoor furniture
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 61
  • Grab bar in shower
  • Shower grab bar height (centimetres): 84
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 91
  • Lever door handles
  • Pool hoist on site
  • Step-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 91
  • Wheelchairs available on site

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Heating (climate-controlled)

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 40-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchenette
  • Microwave
  • Paper towels
  • Fridge
  • Stovetop

More

  • Desk
  • Desk chair
  • Eco-friendly cleaning products used
  • Electrical adapters/chargers
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 9 to May 29:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Tourism fee: USD 2 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 5 per night
  • Pet fee: USD 150 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Laundry fee: USD 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Pool access available from 9:00 AM to 8:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Reno Residence Inn
Residence Inn Hotel Reno
Residence Inn Reno
Residence Inn Reno Hotel Reno
Residence Inn Reno Hotel
Residence Inn Hotel
Residence Inn Reno
Sonesta ES Suites Reno Reno
Sonesta ES Suites Reno Hotel
Sonesta ES Suites Reno Hotel Reno

Sonesta ES Suites Reno Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 282 out of 702 reviews" "
Rating 8 - Good. 192 out of 702 reviews" "
Rating 6 - Okay. 93 out of 702 reviews" "
Rating 4 - Poor. 68 out of 702 reviews" "
Rating 2 - Terrible. 67 out of 702 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Liked: Cleanliness
The rooms are spacious and clean. Best value for the money.
Stayed 2 nights in Oct 2024

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Anthony

Liked: Staff & service, room comfort
The staff was great with one exception. The men's bathroom in the lobby never get's cleaned, paper towels all over the floors for days. One of the reasons I choose this place was the gym with a tv and specifically the exercise bike. The tv didn't work the whole time and I advise the front desk 3 weeks prior to checkout. Same thing for the bike. Breakfast and coffee are decent, the lady responsible for the breakfast most days is wonderful.
Stayed 9 nights in Oct 2024

2/10 Terrible

Patrick

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nasty ghetto property, zero security and none of the doors work properly
Stayed 12 nights in Oct 2024

8/10 Good

Thelma Faith, Ladera Ranch

Travelled with family
Liked: Cleanliness, staff & service, amenities
Sink stopper was blocked. Toilet had to be jiggled because it kept running. Building entry door scanner was broken, had to go around. Staff was good, cleaning, buffet was ok. But Staff was giid
Stayed 1 night in Oct 2024

10/10 Excellent

sheri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was amazing!
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Anthony

Stayed 2 nights in Oct 2024

2/10 Terrible

Kenneth

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beds were not comfortable, pillows were horrible, very poor air flow in room no cooling what so ever, main tv in living room did not work, room had hair all over and stained comforter…never again will I stay here
Stayed 2 nights in Oct 2024

4/10 Poor

Jeanine

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Decent property but really dirty! Huge stain with crud on carpet, toilet pluggedup, someone's sock on the floor. Do we need to say more? Almost slept in our clothes. I'm sorry, because the facility was ok.
Stayed 1 night in Oct 2024

8/10 Good

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Only complaint is a very firm mattress I found to be uncomfortable.
Stayed 2 nights in Sep 2024

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
It was a nice place. Only issue was I was next to a stair way and was a little noisy at times middle of night. Not your fault. Thanks,
Stayed 3 nights in Sep 2024

4/10 Poor

jenaver

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
They messed up our reservation so they gave us a different room then double charged us after we had checked in and then said they didn’t know why that happened. The beds were so uncomfortable so overall it was a crappy experience
Stayed 1 night in Sep 2024

2/10 Terrible

Scott

Stayed 1 night in Aug 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
o
Stayed 1 night in Sep 2024

8/10 Good

Nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness
Didnt like that they didnt offer any turn service. Only after 1 week.
Stayed 4 nights in Aug 2024

10/10 Excellent

Pratik

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Randy

Liked: Cleanliness
Jacuzzi was down, cones are on the fire pit. No barbecue island. Overgrown the grass. The room was clean for the most part. The female staff at reception were super and welcoming and not accommodating for early check-in.
Stayed 3 nights in Aug 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.cleanroom
Stayed 3 nights in Aug 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendlt
Stayed 3 nights in Aug 2024

4/10 Poor

Maria

Travelled with family, Travelled with pets
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
My only complaint is the room was very dirty. My baby was crawling around the floor and her hands and knees were black from how dirty the floor were. Upon entering there was a cigarette smell but would fade off once in the room.
Stayed 2 nights in Aug 2024

10/10 Excellent

evelyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Shirley, Stockton

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was pleasant and very helpful. Room was clean, air conditioning thermostat would not stay at temperature we set. Landscape could use a little improvement. Overall I would stay again!!
Stayed 2 nights in Aug 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024