Best Western Syracuse Downtown Hotel and Suites

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Syracuse Downtown Hotel and Suites

Exterior
Free daily continental breakfast
Premium bedding, pillow-top beds, desk, laptop workspace
City view
City view from property

Reviews

8.4 out of 10

Very good

Popular amenities

  • Parking available
  • Gym
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

Map
416 S Clinton St, Syracuse, NY, 13202
  • Armory Square
    2 min walk
  • Landmark Theatre
    2 min walk
  • Museum of Science and Technology
    2 min walk
  • Syracuse, NY (SYR-Hancock Intl.)
    10 min drive

Room options

Suite, 1 King Bed, Non Smoking, Kitchenette (Dining Table;Living Room;with Sofabed)

  • 58 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Accessible, Kitchenette (with Sofabed)

  • 39 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking, Kitchenette

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed, Non Smoking, Kitchenette (Living Room;with Sofabed)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Best Western Syracuse Downtown Hotel and Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 200 out of 392 reviews" "
Rating 8 - Good. 97 out of 392 reviews" "
Rating 6 - Okay. 55 out of 392 reviews" "
Rating 4 - Poor. 22 out of 392 reviews" "
Rating 2 - Terrible. 18 out of 392 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Tajuanna

Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer, Chaumont

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite was beautiful! Very clean and roomy with GORGEOUS views of the Syracuse area 24/7.
Stayed 1 night in Sep 2024

10/10 Excellent

Sam

Stayed 1 night in Sep 2024

8/10 Good

Jeffrey

Stayed 1 night in Sep 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice suite.
Stayed 1 night in Aug 2024

6/10 Okay

sylvie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Could used some updates, halways and elevators, parking is of property which could be concerning
Stayed 1 night in Sep 2024

10/10 Excellent

Tawanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Kierstin

👍
Stayed 1 night in Sep 2024

4/10 Poor

ken

Stayed 1 night in Aug 2024

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful and clean lobby and rooms. Breakfast had good options and was delicious. Best customer service we had all trip too !
Stayed 1 night in Aug 2024

2/10 Terrible

Cynthia

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

6/10 Okay

Alec

Disliked: Staff & service
Stayed 2 nights in Aug 2024

6/10 Okay

Johann

Liked: Staff & service
Stayed 1 night in Aug 2024

6/10 Okay

Wendy, Dansville

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was located nicely right in Armory Square with lots of options for dining and nightlife within walking distance. Unfortunately the room they gave us was the absolute tiniest room I have ever seen in a hotel. Each floor had only 7 rooms and one of them on each was located in an almost alcove type corner which was our room. I was not happy with the size and considering that this hotel was not at capacity I didn't understand why I was not given a room for two adults.
Stayed 1 night in Aug 2024

6/10 Okay

Jacquelin

Too many disappointments. Limited parking. Small room for 2. Coffee maker in room did not heat the water. Coffee maker at breakfast faulty. Fake eggs - really? Problems with TV remote In room. Moldy grout and calk in shower. Overkill with number of shower sprayers (4 types) - one sprayed out the glass door frame, flooding the floor. Faucet poorly placed over bathroom sink. 11 floors with VERY slow elevator (we were on 11). A/C vent blowers very noisy. At least the bed was comfortable and clean with no bugs. Won't be back.
Stayed 1 night in Aug 2024

8/10 Good

Paula

Business traveller, Travelled with partner
Liked: Staff & service
Great location. The staff was friendly. The lobby was nice and clean. Our room was small and the carpet did not look like it had been vacuumed. The toilet paper holder was broken, the headboard wasn't attached and the bathroom mirror and sheets were dirty. The knob on the shower was broken and my husband fixed it so we could have a warm shower. The 12 dollar a night parking in a lot that was quite a walk from the building seemed a bit expensive. I did like how the front door locked and you needed to use your key card to enter.
Stayed 1 night in Aug 2024

6/10 Okay

Towana

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very small room. Sufficient for a night while traveling through.
Stayed 1 night in Aug 2024

2/10 Terrible

Peter

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Avoid!!! No safe parking for a car filled with college stuff One elevator, so slow we walked up and down to our 8th floor room Lobby coffee maker out of order-decaf only This is not, as described, an historic hotel- just old and tired! All this for $526 per night!! Stay away
Stayed 2 nights in Aug 2024

10/10 Excellent

Sergei, Mount Kisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel downtown Syracuse
Stayed 1 night in Aug 2024

10/10 Excellent

POORAV

Stayed 1 night in Aug 2024

10/10 Excellent

Vicki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone is very friendly and professional 2nd time for us staying here
Stayed 2 nights in Aug 2024

6/10 Okay

Anis

Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Good location. Not great parking. Lights in bathroom minimal
Stayed 2 nights in Aug 2024

6/10 Okay

Dawn

Travelled with family
Liked: Property conditions & facilities
Had to go to front desk for sheets for pull out bed. Then had to go to front desk for more towels. Weird substance stuck on wall (not cleaned).
Stayed 2 nights in Aug 2024

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice people at reception. Perfectly fine hotel.
Stayed 1 night in Aug 2024