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Comfort Inn The Pointe

3.0 star property

Photo gallery for Comfort Inn The Pointe

Exterior
Property preview
Lobby
Lobby
Desk, laptop workspace, iron/ironing board, free WiFi

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

View map
1 Prospect Pointe, Niagara Falls, NY, 14303
  • Place, Niagara Falls State Park
    ‪2 min walk‬
  • Place, Rainbow Bridge
    ‪5 min walk‬
  • Place, Seneca Niagara Resort & Casino
    ‪7 min walk‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Double Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(59 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(167 reviews)
  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(31 reviews)
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Upgrade)

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Upgrade)

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Upgrade)

  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking (Upgrade)

Suite, Multiple Beds, Accessible, Non Smoking (Upgrade)

Suite, Multiple Beds, Accessible, Non Smoking (Upgrade)

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

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Exterior
Cambria Hotel Niagara Falls
  • Free WiFi
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  • Air conditioning
  • Gym
4.6 out of 5, Wonderful, 1,824 reviews
The price is NZ$157
includes taxes & fees
4 Jan - 5 Jan 2026
Cambria Hotel Niagara Falls

About the area

Niagara Falls

With a stay at Comfort Inn The Pointe in Niagara Falls (Downtown Niagara Falls), you'll be steps from Niagara Falls State Park and 6 minutes by foot from Rainbow Bridge. .This hotel is 0.9 mi (1.4 km) from Fallsview Indoor Waterpark and 0.9 mi (1.5 km) from Casino Niagara.

What's nearby

  • Niagara Falls State Park - 2 min walk - 0.2 km
  • Rainbow Bridge - 5 min walk - 0.5 km
  • Maid of the Mist - 5 min walk - 0.5 km
  • Seneca Niagara Resort & Casino - 7 min walk - 0.6 km
  • Cave of the Winds - 15 min walk - 1.3 km

Getting around

  • Niagara Falls Station - 3 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 34 min drive

Restaurants

  • ‪Hard Rock Cafe - ‬2 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Red Coach Inn Restaurant - ‬4 min walk
  • ‪Anchor Bar - ‬5 min walk
  • ‪Halal Kitchen - ‬2 min walk

About this property

Comfort Inn The Pointe

Hotel with free breakfast, steps from Niagara Falls State Park
Comfort Inn The Pointe offers 110 air-conditioned accommodations with coffee/tea makers and hair dryers. Premium cable television is provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Niagara Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 110 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a vending machine.
A complimentary on-the-go breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Planning an event in Niagara Falls? This hotel has 1056 square feet (98 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
A complimentary on-the-go breakfast is served each morning between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 20 per night)
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 1,056 square feet of conference space
  • Meeting room

Outdoors

  • In a state park
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Meal delivery service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 75.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 20.00 per night
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Pointe
Comfort Inn Pointe Hotel
Comfort Inn Pointe Hotel Niagara Falls
Comfort Inn Pointe Niagara Falls
Comfort Inn Niagara Falls
Comfort Inn The Pointe Hotel Niagara Falls
Comfort Inn The Pointe Niagara Falls
Niagara Falls Comfort Inn
Comfort Inn The Pointe Hotel
Comfort Inn The Pointe Niagara Falls
Comfort Inn The Pointe Hotel Niagara Falls

Reviews

Comfort Inn The Pointe Reviews

8.0

Very good

8.0/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 684 out of 1564 reviews
Rating 8 - Good. 421 out of 1564 reviews
Rating 6 - Okay. 259 out of 1564 reviews
Rating 4 - Poor. 100 out of 1564 reviews
Rating 2 - Terrible. 100 out of 1564 reviews

Reviews

2/10 Terrible

Robert

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked through expedia double queen bed room. We had no microwave in our room wich was listed in amenities. The light between the beds had the plug ins in it and neither plug worked! Our carpet was really dirty, our beds were very hard, I called for extra pad for my bed and it took 2 days and a call to expedia for them to bring me one. Also we were on a 7 day stay and Didn’t have hot water 2 of those days and after research on other sites than the one we booked through discovered It was not the first time. It was close to the falls and rainbow bridge and it did have continental breakfast. I would not stay again for over 1,200.00 I expect it to be comfortable and clean! The floors were always nasty in the lobby and the elevator and on our floor the cleaning crew drug the trash along the floor and left a trail down the carpet and lobby and it stayed there until the day before we left! My mom called to get our money back and move hotels but the hotel would not cx our reservation so neither would expedia! Honestly I would not book through them again because they Didn’t back us as a customer! Oh and on the site through expedia it said free continental breakfast and parking and we got there and they wanted to charge us 140.00 to park but knocked down to 70.00 and to top that off it was labor day and they were charging people 25.00 that were not patrons and they were taking all the spots so we customers that paid had nowhere to park! Very small lot.
Stayed 7 nights in Aug 2025

10/10 Excellent

Sruti

Stayed 2 nights in Sep 2025

6/10 Okay

Razmic

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I like that it was very close to Falls. Room carpet needed to be changed. Smell of outside food. Breakfast are needed to be ip dated and better breakfast.
Stayed 3 nights in Aug 2025

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great please, close to everything amazing
Stayed 1 night in Sep 2025

6/10 Okay

Connie

Liked: Cleanliness, property conditions & facilities, room comfort

Some disappointing but some was great

Started off rough as didn’t have the room I reserved (king) so had to accept double room. When checking out total was more than supposed to be, as we had to take double room it was on upper floor and they were going to charge more! Clerk at checkout was nice and helpful, clerk at checkin acted as though I was a bother. Breakfast on day 1 was out of food one hour before closing and they didn’t make any more- many people were upset about that. Day 2 we went 2 hours before closing and did get to eat but it was running low when we left. Had to ask for toilet paper (only little left on roll), lampshades need to be replaced- cracked. Good was location as right at entrance to state park, bed was very comfortable-slept great!
Stayed 2 nights in Sep 2025

8/10 Good

Steven

Liked: Staff & service, room comfort
Good hotel for our last-minute booking. Right near the falls for the early morning walk to the State Park. You can also see the (summer) fireworks from the property (or from room if you luck out). It is a very busy hotel with lots of foot traffic and check-ins and check-outs. Giving it the benefit and consideration while not the cleanest or quietest.... it is what is expected of a very family touristy location. (I've stayed at lots of hotels near Niagara Falls, they are all the same)
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was close to the park which was a plus! The overall stay was not so good due to being able to hear guests in the next room, bathroom was not clean and hotel needs an update.
Stayed 2 nights in Aug 2025

10/10 Excellent

Martha Lidia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 2 nights in Aug 2025

8/10 Good

Armando

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access good people
Stayed 2 nights in Aug 2025

2/10 Terrible

GAUTAM G

Stayed 2 nights in Aug 2025

8/10 Good

Nadia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Hitesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Laurine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Aug 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
The location is the closest to the falls.
Stayed 3 nights in Aug 2025

10/10 Excellent

Beverly C

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2025

8/10 Good

Neeraj

Liked: Cleanliness
Stayed 2 nights in Jul 2025

6/10 Okay

Ketan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to the falls.
Stayed 2 nights in Aug 2025

6/10 Okay

Richard

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2025

10/10 Excellent

Marlin

Liked: Cleanliness, staff & service, property conditions & facilities
Close to attractions.
Stayed 1 night in Aug 2025

2/10 Terrible

Yelena

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

kelly

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The room was nice but they definitely stick to the 4pm check in. The breakfast was nice the staff working that area were helpful.
Stayed 1 night in Aug 2025

8/10 Good

Jack

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location is as close to the falls' attractions as you can get, and it is very convenient and has parking. At the 4pm check in time, the digital key system was not working, and we were not able to go to the room and drop our stuff off, to continue on with the days events. We eventually were escorted to the room by a very nice employee who allowed us in, and then he later returned with the programmed keys and provided them to us.
Stayed 1 night in Aug 2025

6/10 Okay

Rachel, Kingsport

Travelled with family
The hotel needs updating and areas outside cleaned up. Staff was not very friendly.
Stayed 1 night in Aug 2025

6/10 Okay

Daifeng

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The best thing about this hotel is its location. It's as close as possible to the American falls and Bridal Veil fall. But I cannot believe at this prince point, the staff can be so unfriendly! At checkin, they were cold and indifferent. When I went to ask for a toothbrush explaining I forgot to pack one, I was told they were out of toothbrush since the morning, with no apology or any facial expression. Next morning when it rained, I went to ask whether they had punchos, I was told stonely no. 3 different staff members at three different encounters and they all had the experession and air that they didn't care or bother to help. It's a shame that they had such a prime location but they wasted that advantage with their poor service.
Stayed 1 night in Aug 2025