DoubleTree by Hilton Hotel Niagara Falls New York

4.0 star property

Photo gallery for DoubleTree by Hilton Hotel Niagara Falls New York

Breakfast, lunch and dinner served
Terrace/patio
Point of interest
Room, 1 King Bed, Jetted Tub, River View | Bathroom sink
Business centre

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Housekeeping
  • Breakfast available
  • Free WiFi

Explore the area

Map
401 Buffalo Ave, Niagara Falls, NY, 14303
  • Niagara Falls State Park
    ‪4 min walk‬
  • Seneca Niagara Resort & Casino
    ‪7 min walk‬
  • Conference Center Niagara Falls
    ‪10 min walk‬
  • Niagara Falls, NY (IAG-Niagara Falls Intl.)
    ‪11 min drive‬

Room options

Junior Suite, 2 Queen Beds

  • 37 sq m
  • Sleeps 5
  • 2 Queen Beds

Executive Suite, 1 King Bed

  • 58 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Jetted Tub, River View (Balcony)

  • 46 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Refrigerator

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Balcony, River View

  • 37 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • 56 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, River View

  • 37 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, River View

  • 37 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Jetted Tub, River View

  • 56 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Balcony, River View

  • 46 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Jetted Tub, River View

  • 46 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Niagara Falls

DoubleTree by Hilton Hotel Niagara Falls New York is centrally located in Niagara Falls, a 4-minute walk from Niagara Falls State Park and a 4-minute drive from Cave of the Winds. .This hotel is 1.3 mi (2.2 km) from Rainbow Bridge and 1.5 mi (2.4 km) from Fallsview Indoor Waterpark.

What's nearby

  • Niagara Falls State Park - 4 min walk
  • Seneca Niagara Resort & Casino - 7 min walk
  • Cave of the Winds - 16 min walk
  • Rainbow Bridge - 17 min walk
  • American Falls - 18 min walk

Getting around

  • Niagara Falls Station - 8 min drive
  • Niagara Falls, NY (IAG-Niagara Falls Intl.) - 11 min drive

Restaurants

  • ‪Seneca Niagara Casino - ‬8 min walk
  • ‪One Niagara Welcome Center - ‬14 min walk
  • ‪Blues Burger Bar - ‬8 min walk
  • ‪One Niagara International Food Court - ‬14 min walk
  • ‪Stir - ‬8 min walk

About this property

DoubleTree by Hilton Hotel Niagara Falls New York

Riverwalk Niagara Falls hotel in Downtown Niagara Falls with a 24-hour fitness center
DoubleTree by Hilton Hotel Niagara Falls New York offers 192 accommodations with laptop-compatible safes and safes. Beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Niagara Falls hotel provides complimentary wired and wireless Internet access. 43-inch LCD televisions come with premium cable channels. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 192 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and coffee/tea makers, and housekeeping is provided daily.
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Parkway Prime, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Niagara Falls? This hotel has 16000 square feet (1486 square meters) of space consisting of conference space and 5 meeting rooms. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning.
Parkway Prime - This steakhouse serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 15.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options
  • Local area shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee daily: USD 5.00-25.00 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Parkway Prime

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Fridge

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (16000 square feet)
  • Meeting rooms - 5

Outdoors

  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 91
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 8 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 91
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Couples dining
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 43-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 8 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5.00 to 25.00 per person
  • Self parking fee: USD 15.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel Niagara Falls New York
DoubleTree Hilton Niagara Falls New York
DoubleTree by Hilton Hotel Niagara Falls New York Hotel
DoubleTree by Hilton Hotel Niagara Falls New York Niagara Falls

DoubleTree by Hilton Hotel Niagara Falls New York Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 563 out of 1003 reviews
Rating 8 - Good. 235 out of 1003 reviews
Rating 6 - Okay. 97 out of 1003 reviews
Rating 4 - Poor. 56 out of 1003 reviews
Rating 2 - Terrible. 52 out of 1003 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Niagaara trip
Beautiful hotel. Breakfast 1st day had problem with incorrect order. Bar out of Jack Daniels for 3 days I finally bought and donated a bottle.
Stayed 4 nights in Nov 2024

4/10 Poor

Laurie

Travelled with family
Disliked: Property conditions & facilities
The hotel smelled like sewer on the 7th floor really bad. You have to pay for parking, the beds were horrible to sleep in and you could hear every noise in the hallways and neighbors room even with tv on
Stayed 1 night in Nov 2024

10/10 Excellent

CYNTHIA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was only in town briefly for an event. To the front desk staff when I checked in and out was simply. They were warm, friendly and sooo helpful. When I plan my vacay to see the falls in 2025, I will make sure that I stay at this location.
Stayed 2 nights in Oct 2024

8/10 Good

Marsha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

4/10 Poor

Kristen

Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

TERI, Crossville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on the Niagara River. Walkable to the Falls. Nice staff. Very well-appointed.
Stayed 1 night in Nov 2024

10/10 Excellent

Minor

Liked: Cleanliness
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Windows were dirty, and mold in refrigerator. Other than that is was a good stay.
Stayed 3 nights in Nov 2024

8/10 Good

Dena

Travelled with family
Liked: Cleanliness, staff & service
It was nice that it wasn't right downtown. Close enough to get to everything. Downside the beds were horrendous. Wooden platforms that moved when getting on them. Thats the only thing that would keep me from rebooking.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ingrid

Stayed 1 night in Oct 2024

8/10 Good

Serhii, Brooklyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is definitely a good choice for those who want to explore Niagara Falls. My objective rating is 4 stars, because there are pros and cons. Pros: 1. Good location (close to the main attractions). 2. Comfortable, clean, and safe. 3. Attentive and friendly service staff, restaurant with good food. Upon check-in and check-out, the front desk offers various treats. It was very nice 😁. 4 affordable prices. Cons: 1. No bottled water in the room. How the hell can you not leave no one bottle of water for a few cents in the room with a coffee maker? Yes, there are vending machines with water on the floor for $ 3. It's not about money but about basic convenience. 2. The pool was dirty and it was not cleaned during our stay, so we could not use it. 3. Even though you book a room and are a member of the Hilton honors you cannot manage digital services (check-in, room selection, etc.) until you check in personally at the front desk. Overall, my family liked it and I definitely recommend this hotel as a good option for your vacation. I hope my objective review will be useful to others, as well as informative for management. Have a nice vacation!
Stayed 2 nights in Nov 2024

8/10 Good

karen

Stayed 1 night in Aug 2024

8/10 Good

Liza

Travelled with partner
Liked: Staff & service, property conditions & facilities
Everything was great. Tasty food, polite staff. But there was a dirty jacuzzi and a lot of hair on the towels in the room.
Stayed 2 nights in Oct 2024

10/10 Excellent

Marbella

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My Niagara favorite place
Amazing staying and close to many attractions.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jose

Stayed 1 night in Oct 2024

10/10 Excellent

Erelda

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was very spacious! For a family of 5.
Stayed 1 night in Oct 2024

6/10 Okay

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Thank you see you again
Stayed 3 nights in Oct 2024

10/10 Excellent

John

Stayed 2 nights in Oct 2024

6/10 Okay

Kaitlyn

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Amazing view of River (but pay for parking)
The hotel was beautiful and had a wonderful deck out back with a view of the river. The room was nice and spacious and modern. My only complaint is that we had to pay for a parking pass $15/day separate from our booking fee. On a Saturday night there was an event at the hotel and the lot was completely full without a space to park even though we paid for a pass. I wish parking would be reserved to paying guests only and not taken by visitors for events.
Stayed 2 nights in Oct 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
The only thing lacking was staff in the dining area.
Stayed 2 nights in Oct 2024

10/10 Excellent

Yasin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

William

Stayed 2 nights in Oct 2024

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really good hotel to enjoy the views of the Niagara River and the park with the falls. In walkable distance to everything needed and the park itself. Very friendly and helpful staff. Good restaurant in the hotel itself.
Stayed 2 nights in Oct 2024