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Hyatt Regency Rochester

3.5 star property

Photo gallery for Hyatt Regency Rochester

Exterior
Pool
Front of property - evening/night
Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Parking available
  • Breakfast available
  • Pet-friendly
  • 24/7 front desk

Explore the area

Map
125 East Main Street, Rochester, NY, 14604
  • Rochester Riverside Convention Center
    ‪2 min walk‬
  • Blue Cross Arena
    ‪7 min walk‬
  • Eastman School of Music
    ‪8 min walk‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪12 min drive‬

Room options

View all photos for Room, 1 King Bed, River View (High Floor)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, River View (High Floor)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (High Floor)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds (High Floor)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, River View

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, River View

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (High Floor)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (High Floor)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Skyline)

Suite, 1 King Bed (Skyline)

Suite, 1 King Bed (Skyline)

  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, River View

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, River View

  • 33 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Hilton Garden Inn Rochester Downtown, NY

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, (720)
The price is NZ$319
for 1 room
includes taxes & fees
19 Feb - 20 Feb
Hilton Garden Inn Rochester Downtown, NY

About the area

Rochester

With a stay at Hyatt Regency Rochester, you'll be centrally located in Rochester, steps from Rochester Riverside Convention Center and within a 10-minute walk of Blue Cross Arena. .This hotel is 0.4 mi (0.6 km) from Eastman School of Music and 0.6 mi (1 km) from Strong.

What's nearby

  • Rochester Riverside Convention Center - 2 min walk
  • Blue Cross Arena - 7 min walk
  • Eastman School of Music - 8 min walk
  • Strong - 10 min walk
  • University of Rochester - 4 min drive

Getting around

  • Rochester Station - 10 min walk
  • Greater Rochester Intl. Airport (ROC) - 12 min drive

Restaurants

  • ‪Dinosaur Bar-B-Que - ‬7 min walk
  • ‪Branca Midtown - ‬5 min walk
  • ‪Bar Bantam - ‬4 min walk
  • ‪RoCoCo Coffee Co. - ‬3 min walk
  • ‪The Street - Craft Kitchen & Bar - ‬1 min walk

About this property

Hyatt Regency Rochester

Pet-friendly Rochester hotel connected to the convention center, steps from Rochester Riverside Convention Center
Hyatt Regency Rochester offers 341 accommodations with iPod docking stations and safes. Pillowtop beds feature down comforters. 55-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include showers, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 341 guestrooms featuring refrigerators and iPod docking stations. Your pillowtop bed comes with down comforters. 55-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature designer toiletries and hair dryers.
Enjoy recreation amenities such as a fitness center or take in the view from a terrace. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy American cuisine at CORSO ~ Italian Casual, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11 AM.
CORSO ~ Italian Casual - This restaurant specializes in American cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar. Happy hour is offered.
CORSO ~ Bar - Onsite bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (surcharge; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:00 AM–11 AM on weekends: USD 10-22 for adults and USD 9-15 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • CORSO ~ Italian Casual
  • CORSO ~ Bar

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 183
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 10 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 92
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Free rollaway beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow-top mattress

Bathroom

  • Bathroom (partially open)
  • Designer toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • TV channels
  • iPod dock
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 60 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 10 to 22 for adults, and USD 9 to 15 for children
  • Covered self parking fee: USD 17.00 per day (in/out privileges)
  • Pet fee: USD 60 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Hyatt Regency Hotel Rochester
Hyatt Regency Rochester
Hyatt Rochester
Rochester Hyatt
Rochester Hyatt Regency
Hyatt Regency Rochester Hotel Rochester
Hyatt Regency Rochester Hotel
Hyatt Regency Rochester Hotel
Hyatt Regency Rochester Rochester
Hyatt Regency Rochester Hotel Rochester

Hyatt Regency Rochester Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 424 out of 1005 reviews
Rating 8 - Good. 231 out of 1005 reviews
Rating 6 - Okay. 166 out of 1005 reviews
Rating 4 - Poor. 98 out of 1005 reviews
Rating 2 - Terrible. 85 out of 1005 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Darrell

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Checked in and the a/c wasnt working. Cakked the front desk and informed them. Went to dinner and came back and it was fixed! Great response!
Stayed 1 night in Nov 2024

4/10 Poor

Eduardo

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
There was a party on the 25th floor on Tuesday, partygoers were extremely loud, obnoxious, even visibly drunk, maybe even under the influence well into the night, past midnight. Obvious disregard for others, since it was a Tuesday night.
Stayed 2 nights in Nov 2024

6/10 Okay

Tracy, Blaine

Be aware room is extremely loud. AC wall unit is so loud it will wake you when it comes on and when it turns off extremely loud even for a hotel- made getting any amount of sleep difficult, and the walls are thin you can hear everything in your room elevators and people on other floors very very loud rooms. Nothing awful and nothing great if I visit Rochester again I wouldn’t stay here again simply because there has to be something better for the $$ and the bar staff seemed less than happy to have anyone sit at the bar both evenings we stopped for a drink it was almost as if they were annoyed. Check in took forever due to a slow wifi, maybe it’s me but seems like for a Hyatt I had higher expectations of my stay experience.
Stayed 3 nights in Oct 2024

10/10 Excellent

Victoria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Edgardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Oct 2024

10/10 Excellent

cathy

Business traveller
No complaints
Clean room & very comfortable beds. A little noisy but I’m a light sleeper. Was in town for an event at the convention Ctr. Very convenient to have covered access to the convention directly from the hotel and convenient parking too.
Stayed 1 night in Oct 2024

10/10 Excellent

Olivia

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Didn’t get a good view as I wished for.
Stayed 1 night in Oct 2024

8/10 Good

Tomia

Nice and comfortable
Stayed 1 night in Oct 2024

6/10 Okay

John, Livingston

Stayed 1 night in Oct 2024

10/10 Excellent

Annette

Stayed 1 night in Sep 2024

10/10 Excellent

Anthony, Oro Valley

Travelled with partner
Liked: Cleanliness, staff & service
Bernard at the front desk was super helpful.
Stayed 1 night in Sep 2024

8/10 Good

Caleb

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay! Staff was friendly and kind. Would stay here again!
Stayed 1 night in Sep 2024

8/10 Good

Aleya

Stayed 2 nights in Aug 2024

4/10 Poor

Chris, Wagga Wagga

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
If I could break it down, and having stayed at many Hyatt properties it is rundown and in desperate need of attention. The escalators aren’t switched on because they are so noisy, the staff do their job and not much else - it has the feel of a hotel on its last legs. The rooms have dark laminate wooden floors with absolute no vibe or comfort - they lack any form of comfort. The views of the room we had were of derelict buildings and rooftops. There is zero dining atmosphere and to be honest it had the feeling of a funeral home. The area surrounding it has derelict buildings and travelling with my wife and daughter it just felt unsafe. Sorry but not going to recommend this and Hyatt needs to remedy this property as a priority….
Stayed 1 night in Sep 2024

10/10 Excellent

Ashvin

Liked: Cleanliness, staff & service, property conditions & facilities
All round great stay. Didn’t get to enjoy the food options of the hotel but it was well located and very clean.
Stayed 3 nights in Sep 2024

10/10 Excellent

Tamela

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice experience. Odd there was no carpet in the rooms. But still very nice rooms. Definitely would recommend & visit again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ty-Ran T

Liked: Cleanliness, staff & service, property conditions & facilities
everything
Stayed 6 nights in Sep 2024

10/10 Excellent

Erik

Stayed 1 night in Sep 2024

4/10 Poor

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

AARON

Travelled with family
Liked: Cleanliness, staff & service, amenities
The view southwest over Rochester is great. 2/3 of the elevators were off, so not real safe and made us wait or take the stairs.
Stayed 2 nights in Sep 2024

6/10 Okay

Gilles

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The hot tub is permanently closed and should not advertise that their is o e as it’s false advertising and our show curtain had major holes which not the end of the world but definitely not the image that Hyatt wants to represent.
Stayed 1 night in Sep 2024

8/10 Good

Jessica

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

Jillian

Stayed 1 night in Aug 2024

10/10 Excellent

james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Stayed 2 nights in Aug 2024