The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton

Rooftop terrace
Exterior
Egyptian cotton sheets, premium bedding, in-room safe, desk
Property amenity
Breakfast, lunch, dinner served; American cuisine

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Spa
  • Bar
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Gym

Explore the area

Map
550 East Ave, Rochester, NY, 14607
  • Rochester Museum and Science Center
    3 min walk
  • Hattie's
    1 min walk
  • Rochester Station
    2 min drive
  • Rochester, NY (ROC-Greater Rochester Intl.)
    12 min drive

Room options

Standard Room, 2 Queen Beds

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 1 King Bed, Balcony

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Suite, 1 King Bed, City View

  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Queen Bed

  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed

Suite, 2 Queen Beds, Accessible

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, Multiple Beds, Balcony

  • 37 sq m
  • Sleeps 6
  • 2 King Beds

Similar properties

About the area

Rochester

With a stay at The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton, you'll be centrally located in Rochester, a 2-minute drive from Strong and 6 minutes from University of Rochester. .This spa hotel is 8.6 mi (13.9 km) from Rochester Institute of Technology and 0.1 mi (0.2 km) from Rochester Museum and Science Center.

What's nearby

  • Rochester Museum and Science Center - 3 min walk
  • Rochester Auditorium Theater - 12 min walk
  • Eastman School of Music - 14 min walk
  • Strong - 16 min walk
  • Blue Cross Arena - 2 min drive

Getting around

  • Rochester Station - 2 min drive
  • Greater Rochester Intl. Airport (ROC) - 13 min drive

Restaurants

  • ‪Melo Coffee & Kitchen - ‬8 min walk
  • ‪Veneto Wood Fired Pizza & Pasta - ‬7 min walk
  • ‪The Red Fern - ‬9 min walk
  • ‪Bachelor Forum - ‬7 min walk
  • ‪Swan Dive - ‬7 min walk

About this property

The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton

Art Deco Rochester hotel in Downtown Rochester with a full-service spa
The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton offers 155 accommodations with MP3 docking stations and laptop-compatible safes. Beds feature Egyptian cotton sheets and premium bedding. 42-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Rochester hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Ape + Canary Spa. Services include facials and body treatments. The spa is open daily.
Make yourself at home in one of the 155 guestrooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 42-inch LCD televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional amenities at this Art Deco hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy American cuisine at CHAR Steak and Lounge, a steakhouse which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Rochester? This hotel has 6100 square feet (567 square meters) of space consisting of conference space and 7 meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
CHAR Steak and Lounge - This steakhouse specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required.
Hatties Sushi & Cocktails - Onsite sushi bar. Open daily.
Late night fare is available from room service (during limited hours).

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6 AM–10 AM: USD 5-40 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • CHAR Steak and Lounge
  • Hatties Sushi & Cocktails

Things to do

  • 24-hour fitness centre
  • Full-service spa

Family friendly

  • Microwave
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (6100 square feet)
  • Meeting rooms - 7

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Spa

  • Body treatments
  • Facials
  • Massages
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Couples dining
  • Fireplace in reception
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch LCD TV
  • TV channels
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 40 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Strathallan
Strathallan DoubleTree
Strathallan DoubleTree Hilton Rochester
The Strathallan Rochester Hotel Spa DoubleTree by Hilton
The Strathallan Rochester Hotel Spa A DoubleTree by Hilton

The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 437 out of 759 reviews" "
Rating 8 - Good. 184 out of 759 reviews" "
Rating 6 - Okay. 79 out of 759 reviews" "
Rating 4 - Poor. 39 out of 759 reviews" "
Rating 2 - Terrible. 20 out of 759 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Marcia

Liked: Amenities
The staff was excellent. The room was outstanding. Was a thoroughly enjoyable experience.
Stayed 5 nights in Sep 2024

10/10 Excellent

Beverly

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was my first stay in an accessibility room and it was awesome from the accommodations to the standing shower with adjust shower chair. It was great.
Stayed 3 nights in Sep 2024

10/10 Excellent

Catherine

Stayed 3 nights in Aug 2024

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was a great place to stop for a night on our way to the Catskills. The breakfast at Char was delicious!
Stayed 1 night in Sep 2024

8/10 Good

Lisa

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Kevin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, clean rooms. The food at the restaurant was very good. A close walk to the West Herr Auditorium (about 13 minutes). I would definitely come back here again if I'm in the Rochester NY area.
Stayed 1 night in Aug 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good.
Stayed 4 nights in Aug 2024

10/10 Excellent

Darryl

Liked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

subramaniam

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel. But the AC unit was noicy. The room facing to road, wher I stayed was also noicy because of cars and buses pulling in to the Hotel driveway.
Stayed 3 nights in Aug 2024

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and service is impeccable. The bar is awesome.
Stayed 1 night in Aug 2024

10/10 Excellent

Sherif, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent rooms. Great service. Amazing restaurant.
Stayed 3 nights in Aug 2024

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service
A
Stayed 2 nights in Aug 2024

8/10 Good

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Mollie

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Barbara

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

8/10 Good

Venetia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Alyssa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A++ New GO TO in Rochester
Just wonderful to see hospitality and cleanliness come back after the pandamic! Strathallen is in full swing of A++. Will be my go- to in rochester!
Stayed 3 nights in Jul 2024

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Joshua

Stayed 1 night in Mar 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Strathallan is top notch
Nice hotel and great location in Rochester. The restaurant is one of my favorites, the check in is good and the gym was great- important to me.
Stayed 4 nights in Jun 2024

10/10 Excellent

Giovanni Paula

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and expo. The staff is amazing!
Stayed 1 night in Jun 2024