The hotel staff were excellent and very accommodating/attentive. The hotel is an older hotel but it is maintained well. Parking is free and at the rear of the building. Loading and unloading your luggage with a cart is a bit difficult due to the ramp. If you have a lot of luggage and/or parcels going down the ramp safely can be a challenge as well as trying to go up the ramp. However, the hotel staff will assist you. There is no breakfast but they do offer coffee and tea (name brands Keurig and Twinings) and hot chocolate. They do offer extra towels and have vending machines for drinks and snacks.The rooms were very clean and quite affording you a good night’s sleep. Our room was equipped with a fridge and a microwave which is great for food and/or medication. The surrounding area is sketchy and I would not leave any valuables, purchases, alcohol, etc. in your vehicle nor would I go for a stroll in the area at night. We had no issues with the vehicle but again, I would not tempt fate. Check out time is noon and you will find your hotel card disabled at that exact time unless you arrange for late checkout. You will not be able to enter the rear of the hotel nor can you gain entry to your room after noon.The hotel is centrally located to the Destiny mall which was a disappointment but other shopping malls are close by and worth the drive as opposed to the mall. All in all, the hotel stay was very pleasant and the price was reasonable when compared to other hotels in the area.